High Charges from AGL: Account Credit

Unexpected charges from AGL? Find out how to resolve the issue and receive account credit.

Business
AGL
Issue
Unexpected charges
Resolution
Account Credit

How this resolution works

Get an outcome with Ajust in 4 steps.

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01

We listen to your story

You tell us how you were affected by the {{Optus}} network outage and how you were impacted financially.

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02

We prepare your complaint

We send a complaint seeking compensation from {{Optus}}. We draw on our experience with other consumers to make your complaint as strong as possible.

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03

We manage your complaint

We send your complaint to {{Optus}} and create a tracking page so you can stay up to date. If you need to take more action, we'll be by your side.

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04

You get a resolution

{{Optus}} responds to your complaint to offer an outcome. We guarantee you’ll be happy with the resolution.

01

We listen to your story

Tell us about what's happened with

AGL

and how it's impacted you.

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02

We prepare your complaint

We create a complaint for you, drawing on our experience helping other consumers with similar issues.

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03

We manage your complaint

We send your complaint and give you a tracking page to stay up to date. If you need to take more action, we'll be by your side.

Complaint tracker
04

You get a resolution

The business responds to your complaint to offer an outcome.

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Use Ajust to resolve this complaint

Business
AGL
Issue
Unexpected charges
WHAT YOU NEED TO KNOW

About this resolution

Facing unexpected high charges on your AGL bill? Ajust can help! If you're puzzled by an increase in your energy bill due to inaccurate meter readings or estimates, our streamlined process enables you to quickly dispute the charges. We'll assist in preparing your complaint based on similar consumer experiences, ensuring your case is robust and ready for action. Don't just settle for surprise charges—let Ajust guide you in securing a resolution, ensuring you pay only for what you use. Start your resolution journey with Ajust and reclaim your peace of mind today!

Works best in these situations:

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You're a customer of

AGL

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You’ve been affected by this issue

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The issue has had a financial or other impact on you

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You have some evidence to support your story

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You haven’t already made a complaint about this issue

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Dedicated Case Management

We'll be by your side. Personalised support from the Ajust team.

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Access Resolution Actions

Cut through the noise. Take steps for a better and faster outcome.

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Our Guarantee

An easy decision. If you're not happy with Ajust, we'll give you a refund.

WHAT CONSUMERS SAY ABOUT AJUST

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