I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Desmond
Verified
Medibank
partners with Ajust
Medibank Complaints
The best way to resolve complaints with Medibank
Medibank is a leading Australian health insurance provider, offering a range of coverage options for individuals and families. With a strong presence in the market, Medibank aims to provide accessible and affordable healthcare solutions. While some customers have expressed concerns about claim processing times and customer service, Medibank continues to strive for improvement in these areas.
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Medibank
Get heard by Medibank
Have a complaint? Click below to resolve your issue with Medibank
Ajust is putting pressuring on
Medibank
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Sending to wrong email
Unresolved
Sent
11/3/2024
Sending to wrong email
Desmond
•
March 11, 2024
Causing inconvenience to wife
Outcome Sought
Apology
Compensation
Other
Other
Branch closed at lunch
Unresolved
Sent
18/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lee
Branch closed at lunch
Lee
•
January 18, 2024
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Medibank
To Listen
Live Campaign
Do you manage complaints for
Medibank
?
Other
Sending to wrong email
Unresolved
Sent
11/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Desmond
Desmond
•
March 11, 2024
Customer requests medibank to stop sending wife's correspondence to his email and send it by post to her postal address.
For the last couple of years, you have been sending my wife's correspondence to my E-mail address. I have asked several times for you to stop doing this, and to send her correspondence by post to her postal address, but this has not been done. She, Elizabeth Smith, DOB 17/05 1932 has a separate membership (number 27004492T).
I want you to STOP SENDING HER CORRESPONDENCE TO MY E-MAIL ADDRESS, AND TO SEND IT TO HER BY POST AT HER POSTAL ADDRESS -- 5 HALSTEAD ST., FITZROY, SA, 5082
Other
Branch closed at lunch
Unresolved
Sent
18/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lee
Lee
•
January 18, 2024
Complaint about medibank branch in north sydney being closed at lunch, requesting more staff.
Medibank branch closed at lunch, north Sydney branch
The best way to resolve an issue with
Medibank
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Medibank
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Medibank
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Medibank
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Medibank
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Medibank
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Medibank
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
Cricket Australia
Cricket Australia
Cricket Australia
DHL
DHL
DHL
Europcar
Europcar
Europcar
Fastway
Fastway
Fastway