When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
Quality issue with lighting
Return policy not explained
Poor quality kindling
Price discrepancy
Return policy misunderstanding
Taste
Misleading advertising
Missing legs, wrong color
Delayed delivery of office chair
Businesses
Find out how these businesses resolve complaints. Can’t find a business? You can still make a complaint.
Retail
Issues
Read about the issues consumers are facing. Have a different issue? You can still make a complaint.
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.
Do you have a complaint?
We take the effort out of making a complaint. It's fast, fair and free for consumers.
It only takes 2 minutes!
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