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Incorrect fee, seeking refund.
Compensation
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Recent consumer wins

No Live Complaints
Do you have a complaint related to this issue?
We can help you get heard.

Faulty product

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Anthony
Faulty product
Kogan
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Submitted for

Anthony

Closed

March 29, 2025

Faulty product causing service issues

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Robin
Faulty product causing service issues
Foxtel
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Submitted for

Robin

Closed

March 28, 2025

Access to Internet Banking

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Avis
Access to Internet Banking
ANZ
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Submitted for

Avis

Closed

March 21, 2025

Last order not processed

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sian
Last order not processed
Who Gives A Crap
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Submitted for

Sian

Closed

March 20, 2025

Being charged incorrectly

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Keith
Being charged incorrectly
iiNet
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Submitted for

Keith

Closed

March 27, 2025

Faulty drawer

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Shatabdi
Faulty drawer
Amart Furniture
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Submitted for

Shatabdi

Closed

March 20, 2025

Unauthorised charges after cancellation

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Gregory
Unauthorised charges after cancellation
Kogan
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Submitted for

Gregory

Closed

March 25, 2025

No delivery received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Judy
No delivery received
Millers
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Submitted for

Judy

Closed

March 19, 2025

Repaired or exchange

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Anna
Repaired or exchange
Bunnings
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Submitted for

Anna

Closed

March 31, 2025

Incorrect pricing quote

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Steven
Incorrect pricing quote
Dodo (Power & Gas)
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Submitted for

Steven

Closed

March 23, 2025

Fast and friction-free

The express lane for 15,000+ Aussies.

Wave goodbye to endless hold times and corporate runarounds. With Ajust, you gain instant access to support - no delays, no red tape.

Resolve It Now
A flowchart of outcomes
We Handle It All

Every action taken with precision.

Our AI-driven system transforms your issue into a powerful, clear case that ensures you’re heard - and that you get the outcome you deserve.

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Results, Guaranteed

Success for over 80% of cases.

We stick by your side from start to finish - following up, refining responses, and escalating when necessary until you get a guaranteed result.

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Get your issue solved today

Forget wasting time chasing answers. We do the heavy lifting so you can enjoy fast, effective resolutions.

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Your win is 2 mins away!

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Ajust as on the phone

Raise a case with any Australian business

Find out how these businesses resolve issues. Can’t find a business on the list below? You can make a request to open a case here.

Your problems, our solutions

Explore the range of issues we tackle and discover how we turn everyday frustrations into guaranteed outcomes.

3 Steps to Real Results

Ajust makes it simple to get the answers you deserve - experience our no-wait, real-answer, guaranteed-results approach!

How Ajust works, user shares their story
01

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
02

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.
03

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

Consumer FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve issues with Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers can pay Ajust for extra support.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve issues with businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to go through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your case to the right place, following up with the business and much more. And it's free for consumers to get started.