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Get a fair go without the run around
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The express lane for 15,000+ Aussie consumers.
Say goodbye to endless hold times. Ajust is your one-stop shop for contacting businesses and resolving issues fast.
We make it easy to take action.
Our AI does the heavy lifting. You tell us what happened and we'll make sure you get heard.
Success for over 80% of cases.
We use best practice, business policies and consumer law where necessary to get you the best outcomes.
How it works
Ajust crafts your complaint and sends it straight to the business. Once our AI advocate launches, we'll handle your case from start to finish.
Search for any business
Quickly describe your issue
Instantly send your complaint
Your questions, answered
You can also learn more about us here.
What happens after I send a complaint?
Your complaint is instantly sent to the business. When the business responds, you can reply to them directly.
How is Ajust better than contacting a business myself?
Ajust immediately delivers your complaint clearly and professionally to the right person, saving you time, stress and hassle.
How much does it cost?
Nothing! Sending a complaint with Ajust is completely free for consumers.
How does Ajust make money?
In the future, you’ll have the option to pay for extra support or further escalation actions from Ajust.
Is Ajust independent?
Yes. Ajust is independent from the businesses listed on our platform. Our priority is helping consumers resolve their issues. We're also separate from government bodies, regulators, and ombudsmen.
Raise a case with any Australian business
Find out how these businesses resolve issues. Can’t find a business on the list below? You can make a request to open a case here.
Issues we solve
Learn more about the types of issues we resolve.
