BP

Complaints

I buy all my fuel at the Ballina highway service station last year I returned a mouldy sandwich today I purchased two sandwiches after spending $120.00 of fuel and the Bread was stale and unpalatable your food is rubbish. Never again

Filled up at my local BP in Margate (TAS) on Wednesday and paid as usual with my BP App. I am a regular customer. Drove off after the app confirmed payment was processed. Today I was contacted by Tasmania Police stating that BP Margate had reported me as skipping payment, nice way of saying theft. I said that I would go into BP Margate to discuss, which I just did. Spoke to the Manager who straight away said it was "miscommunication" and they were "Sorry". He claims they cannot check if I paid via the App apparently. So, my question to him was so you just report the customer to the Police for theft. I am appalled that BP just levels a charge of theft with the Police without checking if it was paid for on the BP App. I am now reconsidering my support for BP. Hopefully this prompts BP to investigate and rectify any process issues so this does not happen again to me or anyone else.

Bp belfield Sydney service station refused me to use toilet i just park near petrol station normally where all cars fills tank then i go to store I ask please give me the toilet key i wanna go urgent they said I didn’t find key but i know they have key i again said pls give me the key i have urgent toilet then he said i don’t wanna give you key because didn’t park in the parking bay then i say i get urgent toilet that’s why i park there i didn’t park wrong i park where normally cars stop for fuel but he didn’t give me the key so i go to another station for toilet

The food is absolutely disgusting, the service is terrible with no English speaking people. The shop is filthy If bp cared about there brand they would shut this store down. Over 3500 people in this town and not one of them will support the bp

My name is Peter Armenores and l would like BP to know that l made a false complaint about one of your staff members her name is Deborah Williams. My allegations against her were untrue. Regards and apologies Peter Armenores

Hi BP my complaint is I have cigarettes on my floor that an employee of yours has left in my house l don't want them here anymore should I call the police or should I show you the photos of what I have. The employees name is Deborah Williams Thank you Peter Armenores 0424 822 666

I went to Macullough bp to buy fuel 10:15am today , I gave rhecashier 10 dollars change but she accepted instead she used my points without asking me.i trusted bp

The server Saurabh was very rude and not very helpful at all, I asked if they sold coffee? He just said yes, I then asked was it and he said in a very condescending manner " well if you pay for it first then I will make it" there was no manners and even the customers standing beside me said he was very rude

The teller was rude and sed he couldn't take a card over the phone . So I had to get a nuther driver to drive from Dubbo to pay when eny were all's in Australia would do it so I lost 1.5 hours travling.

Non payment of super to staff at bp lowe st queanbeyan have put in complaints with no answer