ME Bank

Complaints

Me b ank sent my card to a previous address even though they had the new address so they re sent another with a courier altho;ugh they can only tell me that the card will come on a wednesday and dont know the name of the courier company level of incompantance outrageous. I want my card and have no money to live on.

Need someone to call me ASAP regarding topup application sent....im on hold with Mebank and cant get through...I need to speak to someone today please 0407517712..

Hello my name is Sandra Triggell I have a fixed term with ME BANK for$106,776.20 which was due on 1 April 2024. My term deposit instructions is to always roll over to get the highest interest rate. When I opened my mail on the weekend I was shocked to see that the interest rate had gone from 4.85% to 1.75%. I this was a typing error. I cannot ring on the Sunday so when I got home from work on Monday night I phoned and spoke to Nilu and she informed me I had gone past the cooling off period. Then she informed me I had to withdraw the amount and it would take 31 days, plus pay a penalty for the early withdrawal. I told her I dont want to withdraw I only want to rollover the term deposit to receive the approximate 4.85% which is what I believe I am entitled to. I explained to the lady I was not withdrawing to use the money, I was only rolling the funds over plus interest to reinvest.

Requesting details supporting account monthly interest payment of $0.38 on 31/3/24. Highly questionable? Business Savings Account 553093725

Can some one PLEASE ring me been on hold 42 mins

I was given an interest payment of 9.99% when I applied for a replacement card I saw they changed the interest rate to 13:99 without letting me know I was promised 9.99% permanently.

I have been on hold with Mebank for right now 53mins the consultant put me on hold and all l asked is to resend topup loan application to my enail patriciadistefano@y7mail.com and hard copy to my address 2a pickett st reservoir vic 3073...im still on hold now 54 mins ..im existing customer patrizia di stefano 21/07/1971 ...

Subject: Urgent - Unauthorized Mortgage Account Transactions I am reporting fraudulent activity on my mortgage redraw account. Three unauthorized transactions totaling $44,500 were made a few days ago. Here's what I know: I haven't logged in to this account online in over a year and only use my phone to check the balance. I don't use the linked access card or ATM card. The bank believes someone called and changed my personal details, gaining unauthorized access to the account. The bank recovered $19,500 from another account, but $25,000 remains missing. Throughout this process, contacting the bank to ask questions has been very difficult. Furthermore, the bank now informs me it will take 8-10 weeks to resolve the issue, with no guarantee the remaining funds will be returned. I request immediate action to recover the full amount and a clear explanation of how this happened. Additionally, I would appreciate improved communication regarding the investigation's progress.

Dreadful and unethicalAppalling customer service ridiculous security screening making it impossible to speak to the bank about my loan, variable intetest rate set at 8.7% after coming off fixed which was 2% higher than the ME advertised variable, unable to get past security to request adjustment to rate, am leaving ME going to Macquarie where customer service has been A1, transfer of mortgage to Macquarie set for 14th March delayed by a month by ME claiming I had requested the delay! All discharge from loan documents had been submitted as stipulated, Confirmation from ME and Macquarie on the discharge of mortgage and transfer to Macquarie, date set for 14th march delayed because ME stated a complete falsehood that I had requested a months delay. I want immediate discharge from ME bank and transfer to Macquarie bank. I will Continue to post complaints on whatever platforms I can until this matter is resolved. Unbelievable and once again unable to speak to a service representative as they wouldnt pass me on the security check- ME bank is a company run by unethical charlatans and liars Loan Type: Variable Rate Loan Start Date: February 2010 Loan used for: Second Home

Car was broken into while I was on a holiday in western Australia. Phone and wallet stolen. Me bank has frozen my account and won't let me get my money that I have in the account. I have sent a photo of my photo id and a selfie but that's not good enough. Won't get my physical licence till I get back to nsw and can't get back till I have access to my money.