I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Verified
Bamboo Airways
partners with Ajust
Bamboo Airways Complaints
The best way to resolve complaints with Bamboo Airways
Bamboo Airways is an airline based in Vietnam, offering domestic and international flights. With a focus on customer satisfaction, Bamboo Airways aims to provide a reliable and efficient travel experience. Common complaints related to this business may include issues with flight delays, baggage handling, and customer service.
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Have a complaint? Click below to resolve your issue with Bamboo Airways
Have a complaint? Click below to resolve your issue with Bamboo Airways
Ajust is putting pressuring on
Bamboo Airways
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Refund not processed
Unresolved
Sent
Refund not processed
Paul
•
Delay in receiving booking costs
Outcome Sought
Apology
Compensation
Other
Refund not processed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Refund not processed
Mark
•
Unable to get money back
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Bamboo Airways
To Listen
Live Campaign
Do you manage complaints for
Bamboo Airways
?
Refund not processed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Paul
•
Customer seeks refund for cancelled flight from Bamboo Airways, experiencing delays for nearly six months and awaiting response on refund status.
Refund not processed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Mark
•
Customer requests a full refund for two international Business Class tickets from Bamboo Airways, citing lack of response and processing after their exit from Australia.
The best way to resolve an issue with
Bamboo Airways
Quick Solutions
WE SUGGEST
Whilst we always hope that our travel will go without a hitch, that’s unfortunately not always the case. Whether it's a flight delay, baggage mishandling, or an issue with booking, Ajust is here to simplify the complaint process so that you can get a resolution.
We understand it can be difficult to resolve a complaint with an airline. Big airlines like Qantas don't make it easy for customers to raise complaints. Customers can face long call waiting times and inadequate responses. There has also been criticism about the Airline Customer Advocate, which is meant to help consumers to resolve airline complaints. We explain your options for resolving complaints with Qantas and other airlines.
How to complain to
Bamboo Airways
Ajust’s platform will guide you through a simple process that ensures all the relevant information is sent to the right people at the airline so that they can resolve your complaint. Here are some steps to consider before getting started.
01
Describe the issue and how it affected you
Detail what went wrong, such as a flight delay or lost baggage. Be sure to help the airline understand the impact that the issue had on your travel plans.
02
Consider how you’d like the airline to resolve your complaint
Clearly explain the action you are requesting the airline to take to rectify the issue, whether it involves compensation, rebooking, or resolving baggage issues promptly.
03
Gather any materials that support your complaint
Adding files to your complaint can help to achieve a faster resolution. Some examples include booking confirmations, baggage claim receipts or any communication with the airline.
04
Fair and Free
Use Ajust to raise a complaint directly with
Bamboo Airways
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Bamboo Airways
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Bamboo Airways
Phone
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Online
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In person
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Complaint Policy
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get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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Businesses like
Bamboo Airways
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
