Media and Entertainment

complaints

The media and entertainment sector is glamorous and exciting, but it's not without its issues. Common entertainment complaints include cancelled events, postponed concerts, problems with ticket refunds and venue access issues. When it comes to TV, viewers make complaints about misleading advertisements, gambling ads during family viewing times, poor quality streaming services and more. Whether it's an overbooked venue or an unexpected ride closure at a theme park, we can help resolve your complaints about media and entertainment businesses.

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complaints we've resolved recently

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Fraud+deception

Closed

21/7/2024

Sent

21/7/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Paul

Fraud+deception

Submitted for

Paul

Closed

July 21, 2024

Pump stopped mid-sale

Closed

23/7/2024

Sent

19/7/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Janine

Pump stopped mid-sale

Submitted for

Janine

Closed

July 23, 2024

Other

Lack of complaint filtering

Closed

19/7/2024

Sent

16/7/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Anon

Lack of complaint filtering

Submitted for

Anon

Closed

July 19, 2024

Retail

Price fixing

Closed

17/7/2024

Sent

16/7/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

BRENDON

Price fixing

Submitted for

BRENDON

Closed

July 17, 2024

Fraudulent transaction

Closed

23/7/2024

Sent

15/7/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Ivanka

Fraudulent transaction

Submitted for

Ivanka

Closed

July 23, 2024

Retail

Number reinstatement

Closed

23/7/2024

Sent

15/7/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Brett

Number reinstatement

Submitted for

Brett

Closed

July 23, 2024

Retail

Double charged for one top

Closed

15/7/2024

Sent

15/7/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Céline

Double charged for one top

Submitted for

Céline

Closed

July 15, 2024

Unauthorized charge

Closed

22/7/2024

Sent

13/7/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Mick

Unauthorized charge

Submitted for

Mick

Closed

July 22, 2024

Other

Check 4wd system warning light

Closed

16/7/2024

Sent

13/7/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Colin

Check 4wd system warning light

Submitted for

Colin

Closed

July 16, 2024

Pricing increase

Closed

20/7/2024

Sent

12/7/2024

I used Ajust to create a complaint. Fast, fair and free.

My complaint was closed by Ajust.

—

Sherryn

Pricing increase

Submitted for

Sherryn

Closed

July 20, 2024

Ajust is not affiliated with or endorsed by the businesses on this page. Ajust is an independent platform that helps consumers and businesses resolve complaints.

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Learn more

Raise A Complaint About Any

Media and Entertainment Company

Can’t find who you’re looking for on the list below? You can still make a complaint.

Ticketek

Ticketek is a leading ticketing platform in Australia, offering a wide range of tickets for various events such as concerts, sports matches, and live performances. Customers can purchase tickets online or through their mobile app. Some common complaints about Ticketek include long waiting times for customer service, high booking fees, and occasional technical issues with the website.

Reading Cinemas

Reading Cinemas is a popular cinema chain in Australia, offering a wide range of movies for all ages. With multiple locations across the country, they provide a comfortable and enjoyable movie-watching experience. Customers have occasionally expressed concerns about ticket prices and the availability of certain films. However, Reading Cinemas continues to attract a loyal customer base due to their convenient locations and modern facilities.

Cricket Australia

Cricket Australia is the governing body for cricket in Australia. It oversees the administration and development of the sport at all levels, from grassroots to professional. Some common complaints about Cricket Australia include issues with player selection, scheduling conflicts, and controversies surrounding governance decisions.

Media and Entertainment

Issues

Read about the issues consumers are facing. Have a different issue? You can still make a complaint.

What can I do if my bank doesn't respond to my complaint?

Banks receive a lot of complaints and sometimes things can fall through the cracks. If you’ve made a complaint with your bank and they haven’t responded, don’t despair. You have some options to make sure your complaint gets heard. You could make a complaint using Ajust, or escalate your complaint to the ombudsman.

What is the Airline Customer Advocate?

The Airline Customer Advocate (ACA) was established in 2012 by Australian airlines in response to a government white paper on the Australian airline industry. While presented as a customer service initiative, the ACA doesn’t actually have any authority to be able to independently evaluate customer issues. Learn more about why the ACA was presented with a Shonky Award by CHOICE in 2021 and what you need to know about resolving airline complaints.

Behind on energy bills? What happens and what to do

Anyone can fall behind on their bills for any number of reasons. It’s a stressful situation to be in given that when you’re late on paying a bill, there’s a risk of your power being disconnected. Whether it’s your electricity or gas bill in question, we’ll take you through some of the steps you can take when you’ve fallen behind. This includes when your power can be cut and how to apply for hardship arrangements in case you need a little help paying a bill.

How to read your energy meter

If you’ve been given an estimated energy bill you may need to take your own reading of your meter to submit to your energy provider. Use this simple guide to review your energy bill and notify your energy provider of your reading.

What to do if you're experiencing mobile phone outages

Everyone deals with mobile phone outages every now and then. But what happens if your phone keeps dropping out? If you’re unable to use your phone properly due to repeat outages, you may be able to make a telco complaint. Find out what you can do about phone outages and how we can help you at Ajust.

How to deal with credit card fraud

Credit card fraud can happen to the best of us. There are a number of ways this can happen e.g. scams or stolen cards - but the bottom line is that it’s unfortunately a pretty common occurrence. If you have been a victim of fraud, you need to act quickly. You can usually speak to your bank to freeze your account and request to have any fees and charges reversed. We’ll take you through some of the common issues that arise from credit card fraud and how to tackle them.

How It Works

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.

Do you have a complaint?

Ajust is the express lane for resolving customer complaints.

Resolve with Ajust

Get a resolution for your complaint

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As Seen On

Media and Entertainment

complaints

complaints we've resolved recently

Fraud+deception

Pump stopped mid-sale

Lack of complaint filtering

Price fixing

Fraudulent transaction

Number reinstatement

Double charged for one top

Unauthorized charge

Check 4wd system warning light

Pricing increase

Do you manage complaints for a business?

Raise A Complaint About Any

Media and Entertainment Company

Complaint

Ticketek

Reading Cinemas

Cricket Australia

Media and Entertainment

Issues

Overdrawn Mortgage due to Interest Rate Increase

Faulty ATM Transaction

Overdrawn Mortgage Payments

Faulty ATM Transaction

Overdrawn Mortgage due to Interest Rate Increase

What can I do if my bank doesn't respond to my complaint?

What is the Airline Customer Advocate?

Behind on energy bills? What happens and what to do

How to read your energy meter

What to do if you're experiencing mobile phone outages

How to deal with credit card fraud

How It Works

Tell your story

Submit your complaint

Get your resolution

Do you have a complaint?

Get a resolution for your complaint