complaints we've resolved recently

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Fraud+deception

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul

Pump stopped mid-sale

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Janine
Other

Lack of complaint filtering

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Anon
Retail

Price fixing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
BRENDON

Fraudulent transaction

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ivanka
Retail

Number reinstatement

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Brett
Retail

Double charged for one top

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Céline

Unauthorized charge

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Mick
Other

Check 4wd system warning light

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Colin

Pricing increase

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sherryn
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How It Works

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story
01

Tell your story

You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
02

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.
03

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.

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