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Shoalhaven City Council
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Shoalhaven City Council
Complaints

The best way to resolve complaints with
Shoalhaven City Council

Shoalhaven City Council, a local government body in New South Wales, Australia, oversees various services and facilities for the community. With a focus on urban planning, waste management, and infrastructure development, the council aims to address common concerns such as road maintenance, waste collection, and community development.

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Shoalhaven City Council

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Shoalhaven City Council

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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

Urgent sink hole on reserve

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Barbara
Urgent sink hole on reserve

Barbara

June 24, 2024

Risk of reserve disappearing

Outcome Sought

Apology

Compensation

Other

Other

Unsafe boat ramp conditions

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lynne
Unsafe boat ramp conditions

Lynne

April 1, 2024

Husband injured, family upset

Outcome Sought

Apology

Compensation

Other

Other

Complaint

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Graeme
Complaint

Graeme

December 12, 2023

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Shoalhaven City Council

To Listen

Live Campaign
Do you manage complaints for
Shoalhaven City Council
?
Other

Urgent sink hole on reserve

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Barbara

Barbara

June 24, 2024

Barbara and paul werner complained about a sinkhole at callala bay reserve, seeking communication and action from shoalhaven city council.
I sent in photos of an urgent problem on the reserve at Callala Bay. There is a huge sink hole right next to the foreshore. At the next high tide and large sea swell almost three metres of the reserve will disappear. All that is needed to fix the problem is for the sink hole to be fill and packed with dirt. Not an expensive fix. We were told that a Nigel would send an email last Friday. Councillor Kotlash said I could phone him yesterday, he did not make this happen. We pay our rates religiously and need communication from council when we are trying to get an urgent problem fixed. Barbara and Paul Werner
Other

Unsafe boat ramp conditions

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Lynne

Lynne

April 1, 2024

Complaint about unsafe conditions at sussex inlet boat ramp due to moss. seeking apology and feedback from shoalhaven city council.
To whom it may concern, Re sussex inlet boat ramp lions Park Yesterday the 31st of march, My husband was preparing to put our boat in the water, While doing so he slipped and fell heavily on his back, the council were there last Tuesday 26th Gurneying the boat ramp to clear of moss,but it was done on high tide and therefore wasn't cleaned properly. The whole boat ramp and surrounds are in total disrepair and an eye sore. My husband is in a great deal of pain and will have to have a back x ray. My family and grandchildren saw the fall and were very upset. He was very careful with his footing as he knows how bad it can be there Hope to have some feedback Regards Lynne Szakacs
Other

Complaint

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Graeme

Graeme

December 12, 2023

Neighbour is spilling used automotive engine oil into our courtyard, need greg howarth to resolve.
Our neighbour at 41 White Gum Road, Ulladulla 2539, is hosing used automotive engine oil, spilling from a 60 litre Castrol drum into our rear courtyard at 21 Rose Gum Avenue, Ulladulla 2639.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Other

Complaint

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Graeme
Complaint

Graeme

December 12, 2023

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Resolved < 48 hrs

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Resolved < 1week

Resolved

how to raise a complaint with

Shoalhaven City Council

The best way to resolve an issue with 

Shoalhaven City Council

Quick Solutions
Prepared by
Shoalhaven City Council
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

Shoalhaven City Council

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Shoalhaven City Council
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Shoalhaven City Council
to listen
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Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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