I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Barbara
Bendigo Bank Complaints
The fastest way to resolve your Bendigo Bank complaint
Bendigo Bank, also known as Bendigo and Adelaide Bank is one of Australia's biggest banks. According to AFCA, Bendigo Bank received 650 complaints in the 2021 to 2022 period, paying $2.7 million overall in compensation to complainants.
COMPLAINTS WE'VE TAKEN CARE OF
Scammed by fake investigator
Unresolved
Sent
12/7/2024
Scammed by fake investigator
Barbara
•
July 12, 2024
Lost all savings
Outcome Sought
Apology
Compensation
Other
Banking
Delayed payment processing
Closed
18/7/2024
Sent
3/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dianne
Delayed payment processing
Dianne
•
July 3, 2024
Partner still in jail
Outcome Sought
Apology
Compensation
Other
Banking
Cannot access money
Unresolved
Sent
27/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stelios
Cannot access money
Stelios
•
June 27, 2024
Emergency situation
Outcome Sought
Apology
Compensation
Other
Banking
Refusal to accept signatory letter
Unresolved
Sent
25/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zane
Refusal to accept signatory letter
Zane
•
June 25, 2024
Unable to pay tax bill, need for expensive doctor's report
Outcome Sought
Apology
Compensation
Other
Banking
Account cancellation without reason
Unresolved
Sent
12/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Phillip
Account cancellation without reason
Phillip
•
June 12, 2024
Unable to access personal account
Outcome Sought
Apology
Compensation
Other
Banking
Lack of response from branch
Closed
27/6/2024
Sent
12/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Trevor
Lack of response from branch
Trevor
•
June 12, 2024
Unable to get in touch
Outcome Sought
Apology
Compensation
Other
Banking
Unreliable response
Closed
22/7/2024
Sent
24/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marie
Unreliable response
Marie
•
May 24, 2024
Failure to respond to calls/emails
Outcome Sought
Apology
Compensation
Other
Banking
Long wait time in line
Closed
1/6/2024
Sent
22/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shayne
Long wait time in line
Shayne
•
May 22, 2024
Customers leaving, frustration
Outcome Sought
Apology
Compensation
Other
Banking
Force to use debit cards
Closed
24/6/2024
Sent
22/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Edward
Force to use debit cards
Edward
•
May 22, 2024
Unable to access accounts
Outcome Sought
Apology
Compensation
Other
Banking
Incorrect mortgage advice
Closed
21/6/2024
Sent
21/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kathy
Incorrect mortgage advice
Kathy
•
May 21, 2024
Late repayment confusion
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Bendigo Bank
WE SUGGEST
Banks play a hugely important role in society by helping people facilitate day to day transactions and manage financial affairs. Whilst banks are typically extremely reliable, occasionally people do have an issue that needs fixing. Whether it's an incorrect fee or a transaction you don’t recognise, Ajust is here to simplify the process of creating your complaint.
We explain how to complain to any bank – from the big 4 (ANZ, CBA, NAB and Westpac), to credit unions, neo-banks and everything in between. We also share guidance about common issues facing banking consumers, including unauthorised transactions, faulty ATMs, branch closures, poor customer service, delays and more.
How to complain to
Bendigo Bank
Ajust helps hundreds of consumers resolve complaints every month. By following the simple process, Ajust will get the right information to the right place at your bank so that they can resolve your complaint. Here are some things to keep in mind when you’re getting started.
01
Describe the issue and how it affected you
It’s important to be clear about what went wrong, such as an unauthorised transaction or a problem with online banking. Be sure to tell your bank how the issue affected you so that they can act swiftly to resolve your complaint.
02
Consider how you’d like your bank to resolve your complaint
Help your bank by being clear about the outcome you are requesting, such as a refund of unauthorised charges or an apology for an outage. This will help the bank work swiftly to investigate and resolve the issue.
03
Gather any materials that support your complaint
Sharing relevant documentation can help your bank identify your issue faster. Consider sharing files such as bank statements or transaction receipts so that the bank can visually identify your issue and work towards a solution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Bendigo Bank
We handle everything for you, results guaranteed.
How to contact
Bendigo Bank
Online
https://www.bendigoadelaide.com.au/contact-us/customer-feedback/
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
https://www.bendigoadelaide.com.au/esg/governance/customer-feedback-management-policy/
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Common problems with
Bendigo Bank
and how to resolve them
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
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Bendigo Bank
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