I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stelios
Your guide to resolving complaints with insurance providers.
Do you need to make a complaint to your insurance provider? Ajust makes it easy, regardless of whether it's one of the big providers or perhaps one that is less known. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.
Start by finding your provider or your issue.
Insurance
Delay in car assessment
Closed
Sent
24/4/2024
Delay in car assessment
Submitted for
Stelios
Closed
Insurance
Coverage denial
Closed
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Noel & Margaret
Coverage denial
Submitted for
Noel & Margaret
Closed
Insurance
Over debited account
Closed
Sent
12/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patrice
Over debited account
Submitted for
Patrice
Closed
Insurance
Delayed claim response, total loss
Closed
Sent
8/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Felipe Gustavo
Delayed claim response, total loss
Submitted for
Felipe Gustavo
Closed
Insurance
Lack of communication and excessive charges
Closed
Sent
8/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mark
Lack of communication and excessive charges
Submitted for
Mark
Closed
Insurance
Car accident investigation
Closed
Sent
2/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rachel
Car accident investigation
Submitted for
Rachel
Closed
Insurance
Refund request not processed
Closed
Sent
1/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Marie
Refund request not processed
Submitted for
Marie
Closed
Insurance
Delayed refurbishing of laundry
Closed
Sent
26/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Karen
Delayed refurbishing of laundry
Submitted for
Karen
Closed
Insurance
Settlement payment delay
Closed
Sent
20/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Settlement payment delay
Submitted for
David
Closed
Insurance
Welcome pack not received
Closed
26/3/2024
Sent
13/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Judith
Welcome pack not received
Submitted for
Judith
Closed
March 26, 2024
Ajust is not affiliated with or endorsed by the businesses on this page. Ajust is an independent platform that helps consumers and businesses resolve complaints.
Businesses
Find out how these businesses resolve complaints. Can’t find a business? You can still make a complaint.
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AAMI
AAMI
Allianz
Allianz
Bupa
Bupa
GIO
GIO
RACV Insurance
RACV Insurance
AMP Insurance
AMP Insurance
ANZ Insurance
ANZ Insurance
AON
AON
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Insurance
Issues
Read about the issues consumers are facing. Have a different issue? You can still make a complaint.
Coming soon!
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
01
Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
02
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
03
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.
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