I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janine
Verified
BP
partners with Ajust
BP Complaints
The best way to resolve complaints with BP
BP is a multinational oil and gas company operating in Australia. With a presence in various locations, BP offers a range of services including fuel retail, convenience stores, and car wash facilities. Customers may have concerns related to pricing, environmental impact, or the quality of products and services provided by BP.
Get heard by BP
Live
Join our campaign
Have a complaint? Click below to resolve your issue with BP
Have a complaint? Click below to resolve your issue with BP
Ajust is putting pressuring on
BP
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Pump stopped mid-sale
Closed
23/7/2024
Sent
19/7/2024
Pump stopped mid-sale
Janine
•
July 19, 2024
Higher price charged
Outcome Sought
Apology
Compensation
Other
Retail
Slow service
Unresolved
Sent
18/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Doug
Slow service
Doug
•
July 18, 2024
Long wait times
Outcome Sought
Apology
Compensation
Other
Retail
Price fixing
Closed
17/7/2024
Sent
16/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
BRENDON
Price fixing
BRENDON
•
July 16, 2024
Outcome Sought
Apology
Compensation
Other
Retail
Third country status
Unresolved
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Steve
Third country status
Steve
•
July 12, 2024
Safety and health concerns
Outcome Sought
Apology
Compensation
Other
Retail
Only 1 pump working, leaking handles
Closed
22/7/2024
Sent
9/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joe
Only 1 pump working, leaking handles
Joe
•
July 9, 2024
Inconvenience, longer fueling time, mess to equipment
Outcome Sought
Apology
Compensation
Other
Retail
Misuse of bp credits
Unresolved
Sent
30/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Graeme
Misuse of bp credits
Graeme
•
June 30, 2024
Frustration over lost rewards
Outcome Sought
Apology
Compensation
Other
Retail
Overflow while refueling
Unresolved
Sent
23/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Poomani
Overflow while refueling
Poomani
•
June 23, 2024
Burning and blurry eyes
Outcome Sought
Apology
Compensation
Other
Retail
Complaint
Unresolved
Sent
21/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stuart
Complaint
Stuart
•
June 21, 2024
I am having bad anzitu atavt scard yo go out scsrd voming for me he on drugs call me homeless bum without a job look i owned my house at 35 oner nuild my second home made me look silly to scard yo go shop bp will have to picvk me up i think i need s varrer some onr to come with i hutred droped money the only money i hsd for food i want him cheaked for drugs today in vifio have a look he usrd a broom swang at i feel i felt air rush past my nodd i still do you know what likr to frighten get back on phone asap no food scard it going happen again i had look vido good jesn nice shit and vest he nrrd sack look at vifoi i need food how i am scard what happen if je follows
Outcome Sought
Apology
Compensation
Other
Retail
Complaint about payment
Closed
29/6/2024
Sent
15/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cade
Complaint about payment
Cade
•
June 15, 2024
In a rough situation
Outcome Sought
Apology
Compensation
Other
Retail
Site closure without amenities
Unresolved
Sent
4/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Site closure without amenities
Paul
•
June 4, 2024
Inconvenience and frustration for drivers
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
BP
To Listen
Live Campaign
Do you manage complaints for
BP
?
Pump stopped mid-sale
Closed
23/7/2024
Sent
19/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janine
Janine
•
July 19, 2024
Customer upset with bp for pump shutting down mid-refueling, resulting in higher price. questioning legality and standard practice.
Retail
Slow service
Unresolved
Sent
18/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Doug
Doug
•
July 18, 2024
Slow service from indian woman at bp litton trade st. brisbane, seeking removal of employee.
Retail
Price fixing
Closed
17/7/2024
Sent
16/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
BRENDON
BRENDON
•
July 16, 2024
Price fixing complaint, wants to speak to someone.
Retail
Third country status
Unresolved
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Steve
Steve
•
July 12, 2024
Truck drivers are unhappy with the conditions at bp capricorn roundhouse, including food availability and cleanliness of toilets and showers. urgent attention needed.
Retail
Only 1 pump working, leaking handles
Closed
22/7/2024
Sent
9/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joe
Joe
•
July 9, 2024
Customers are complaining about only 1 working pump out of 6 and leaking diesel handles at bp, causing inconvenience and mess.
Retail
Misuse of bp credits
Unresolved
Sent
30/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Graeme
Graeme
•
June 30, 2024
Customer seeks $12.00 refund and apology from bp for unauthorized use of bp credits towards coffee purchase.
Retail
Overflow while refueling
Unresolved
Sent
23/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Poomani
Poomani
•
June 23, 2024
Customer experienced petrol overflow at bp station, causing eye burning and blurry vision, seeking resolution and medical assistance.
Retail
Complaint
Unresolved
Sent
21/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stuart
Stuart
•
June 21, 2024
Customer seeking resolution for issue at bp, requesting manager to contact them for assistance.
Retail
Complaint about payment
Closed
29/6/2024
Sent
15/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cade
Cade
•
June 15, 2024
Customer seeking apology from bp for misunderstanding regarding fuel payment, facing police involvement and expressing remorse.
Retail
Site closure without amenities
Unresolved
Sent
4/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Paul
•
June 4, 2024
Complaint about lack of amenities during bp computer upgrade causing frustration for truck drivers. seeking apology and resolution for future.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Pump stopped mid-sale
Closed
23/7/2024
Sent
19/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janine
Pump stopped mid-sale
Janine
•
July 19, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Price fixing
Closed
17/7/2024
Sent
16/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
BRENDON
Price fixing
BRENDON
•
July 16, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Only 1 pump working, leaking handles
Closed
22/7/2024
Sent
9/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joe
Only 1 pump working, leaking handles
Joe
•
July 9, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Retail
Complaint about payment
Closed
29/6/2024
Sent
15/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cade
Complaint about payment
Cade
•
June 15, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
BP
Quick Solutions
WE SUGGEST
Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.
When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.
How to complain to
BP
Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.
01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
BP
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
BP
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
BP
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
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Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
BP
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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We take the effort out of making a complaint. It's fast, fair and free for consumers.
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BP
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