Verified
BP
partners with Ajust

BP
Complaints

The best way to resolve complaints with
BP

BP is a multinational oil and gas company operating in Australia. With a presence in various locations, BP offers a range of services including fuel retail, convenience stores, and car wash facilities. Customers may have concerns related to pricing, environmental impact, or the quality of products and services provided by BP.

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BP

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BP

Have a complaint? Click below to resolve your issue with
BP

Ajust is putting pressuring on
BP
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign

Pump stopped mid-sale

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Janine
Pump stopped mid-sale

Janine

July 19, 2024

Higher price charged

Outcome Sought

Apology

Compensation

Other

Retail

Slow service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Doug
Slow service

Doug

July 18, 2024

Long wait times

Outcome Sought

Apology

Compensation

Other

Retail

Price fixing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
BRENDON
Price fixing

BRENDON

July 16, 2024

Outcome Sought

Apology

Compensation

Other

Retail

Third country status

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Steve
Third country status

Steve

July 12, 2024

Safety and health concerns

Outcome Sought

Apology

Compensation

Other

Retail

Only 1 pump working, leaking handles

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Joe
Only 1 pump working, leaking handles

Joe

July 9, 2024

Inconvenience, longer fueling time, mess to equipment

Outcome Sought

Apology

Compensation

Other

Retail

Misuse of bp credits

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Graeme
Misuse of bp credits

Graeme

June 30, 2024

Frustration over lost rewards

Outcome Sought

Apology

Compensation

Other

Retail

Overflow while refueling

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Poomani
Overflow while refueling

Poomani

June 23, 2024

Burning and blurry eyes

Outcome Sought

Apology

Compensation

Other

Retail

Complaint

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stuart
Complaint

Stuart

June 21, 2024

I am having bad anzitu atavt scard yo go out scsrd voming for me he on drugs call me homeless bum without a job look i owned my house at 35 oner nuild my second home made me look silly to scard yo go shop bp will have to picvk me up i think i need s varrer some onr to come with i hutred droped money the only money i hsd for food i want him cheaked for drugs today in vifio have a look he usrd a broom swang at i feel i felt air rush past my nodd i still do you know what likr to frighten get back on phone asap no food scard it going happen again i had look vido good jesn nice shit and vest he nrrd sack look at vifoi i need food how i am scard what happen if je follows

Outcome Sought

Apology

Compensation

Other

Retail

Complaint about payment

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Cade
Complaint about payment

Cade

June 15, 2024

In a rough situation

Outcome Sought

Apology

Compensation

Other

Retail

Site closure without amenities

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul
Site closure without amenities

Paul

June 4, 2024

Inconvenience and frustration for drivers

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

BP

To Listen

Live Campaign
Do you manage complaints for
BP
?

Pump stopped mid-sale

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Janine

Janine

July 19, 2024

Customer upset with bp for pump shutting down mid-refueling, resulting in higher price. questioning legality and standard practice.
Retail

Slow service

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Doug

Doug

July 18, 2024

Slow service from indian woman at bp litton trade st. brisbane, seeking removal of employee.
Retail

Price fixing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
BRENDON

BRENDON

July 16, 2024

Price fixing complaint, wants to speak to someone.
Retail

Third country status

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Steve

Steve

July 12, 2024

Truck drivers are unhappy with the conditions at bp capricorn roundhouse, including food availability and cleanliness of toilets and showers. urgent attention needed.
Retail

Only 1 pump working, leaking handles

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Joe

Joe

July 9, 2024

Customers are complaining about only 1 working pump out of 6 and leaking diesel handles at bp, causing inconvenience and mess.
Retail

Misuse of bp credits

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Graeme

Graeme

June 30, 2024

Customer seeks $12.00 refund and apology from bp for unauthorized use of bp credits towards coffee purchase.
Retail

Overflow while refueling

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Poomani

Poomani

June 23, 2024

Customer experienced petrol overflow at bp station, causing eye burning and blurry vision, seeking resolution and medical assistance.
Retail

Complaint

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stuart

Stuart

June 21, 2024

Customer seeking resolution for issue at bp, requesting manager to contact them for assistance.
Retail

Complaint about payment

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Cade

Cade

June 15, 2024

Customer seeking apology from bp for misunderstanding regarding fuel payment, facing police involvement and expressing remorse.
Retail

Site closure without amenities

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul

Paul

June 4, 2024

Complaint about lack of amenities during bp computer upgrade causing frustration for truck drivers. seeking apology and resolution for future.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign

Pump stopped mid-sale

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Janine
Pump stopped mid-sale

Janine

July 19, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

Price fixing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
BRENDON
Price fixing

BRENDON

July 16, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

Only 1 pump working, leaking handles

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Joe
Only 1 pump working, leaking handles

Joe

July 9, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

Complaint about payment

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Cade
Complaint about payment

Cade

June 15, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

Out of service for a month

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
John
Out of service for a month

John

May 28, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

Mouldy/stale sandwiches

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Christopher
Mouldy/stale sandwiches

Christopher

May 16, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

Payment reported as theft

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Nick
Payment reported as theft

Nick

May 3, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Retail

Refused toilet access

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Rajat
Refused toilet access

Rajat

April 17, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

how to raise a complaint with

BP

The best way to resolve an issue with 

BP

Quick Solutions
Prepared by
BP
WE SUGGEST

Retail is a large and dynamic industry with lots of moving parts. Despite their best efforts, sometimes things go wrong with retailers. Whether it's a faulty product, customer service issue or incorrect details online, Ajust is here to simplify the complaint process so that you can get heard.

When you have a difficult experience with a retailer, it can be difficult to understand where to send your concerns. Ajust makes it easy to create and sent your complaint to the business so that you your story is heard. Whether it's in-store retail or online, Ajust's intuitive platform is here to help.

How to complain to

BP

Ajust helps hundreds of people each month by making it simple to share your story. By making sure your complaint includes the right information and gets sent to the right place, Ajust gives you the best chance of a resolution. Here are some things to consider before getting started.

01
Describe the issue and how it affected you
Help the retailer understand your issue by explaining what went wrong, such as a faulty product or a customer service issue. Give the retailer additional context by sharing how the issue affected you.
02
Consider how you’d like the retailer to resolve your complaint
Outline the action you are requesting the retailer to take to resolve your complaint, such as a replacement product or an apology for your negative experience.
03
Gather any materials that support your complaint
Share any files that might help the retailer understand the issue to give the best chance of a faster resolution. This could include a photo of a faulty product, receipt, or order confirmation.
04
Fair and Free
Use Ajust to raise a complaint directly with
BP
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
BP
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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