AGL Billing Accuracy Issues: Get your bill recalculated by AGL

Experiencing billing accuracy issues with AGL? Learn how to resolve them by requesting a recalculation of your bill.

Business
AGL
Issue
Billing
Resolution
Recalculate Bill

How this resolution works

Get an outcome with Ajust in 4 steps.

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01

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We prepare your complaint

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We manage your complaint

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You get a resolution

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01

We listen to your story

Tell us about what's happened with

AGL

and how it's impacted you.

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02

We prepare your complaint

We create a complaint for you, drawing on our experience helping other consumers with similar issues.

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03

We manage your complaint

We send your complaint and give you a tracking page to stay up to date. If you need to take more action, we'll be by your side.

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You get a resolution

The business responds to your complaint to offer an outcome.

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Use Ajust to resolve this complaint

Business
AGL
Issue
Billing
WHAT YOU NEED TO KNOW

About this resolution

Have you noticed discrepancies in your AGL bill? If your electricity bill seems higher than your actual consumption, it might be due to billing inaccuracies. You're not alone, and there's a solution. Ajust can assist you in addressing these issues by helping you request a recalculation of your bill. Many customers like you have successfully navigated these issues and corrected their charges. By using Ajust, you can ensure that your billing is corrected to reflect only the energy you've used. Let us guide you through every step of the way to a fair resolution.

Works best in these situations:

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You're a customer of

AGL

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You’ve been affected by this issue

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The issue has had a financial or other impact on you

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You have some evidence to support your story

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You haven’t already made a complaint about this issue

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Dedicated Case Management

We'll be by your side. Personalised support from the Ajust team.

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Access Resolution Actions

Cut through the noise. Take steps for a better and faster outcome.

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Our Guarantee

An easy decision. If you're not happy with Ajust, we'll give you a refund.

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