Investigate Unauthorised CBA Transactions

Discover how to investigate unauthorised transactions with CBA and resolve the issue effectively.

Business
CBA
Issue
Unauthorised transactions
Resolution
Investigation

How this resolution works

Get an outcome with Ajust in 4 steps.

Text input mockup
01

We listen to your story

You tell us how you were affected by the {{Optus}} network outage and how you were impacted financially.

Complaint summary on a card
02

We prepare your complaint

We send a complaint seeking compensation from {{Optus}}. We draw on our experience with other consumers to make your complaint as strong as possible.

Complaint tracker
03

We manage your complaint

We send your complaint to {{Optus}} and create a tracking page so you can stay up to date. If you need to take more action, we'll be by your side.

Success screen
04

You get a resolution

{{Optus}} responds to your complaint to offer an outcome. We guarantee you’ll be happy with the resolution.

01

We listen to your story

Tell us about what's happened with

CBA

and how it's impacted you.

Text input mockup
02

We prepare your complaint

We create a complaint for you, drawing on our experience helping other consumers with similar issues.

complaint mockup
03

We manage your complaint

We send your complaint and give you a tracking page to stay up to date. If you need to take more action, we'll be by your side.

Complaint tracker
04

You get a resolution

The business responds to your complaint to offer an outcome.

Resolved card

Use Ajust to resolve this complaint

Business
CBA
Issue
Unauthorised transactions
WHAT YOU NEED TO KNOW

About this resolution

Noticed some unauthorised transactions on your CBA account? It's crucial to act swiftly! Ajust is here to help you navigate through the steps needed to address this issue effectively. Whether the transactions stem from a lost card, identity theft, or bank error, our guide provides a quick and easy way to send your complaint to CBA. Take control by using our straightforward resolution process - don't just get answers, but recover your funds too.

Works best in these situations:

Check symbol

You're a customer of

CBA

Check symbol

You’ve been affected by this issue

Check symbol

The issue has had a financial or other impact on you

Check symbol

You have some evidence to support your story

Check symbol

You haven’t already made a complaint about this issue

Upgrade to Premium Support

Get the right outcome with Ajust

case manager icon

Dedicated Case Management

We'll be by your side. Personalised support from the Ajust team.

support icon

Access Resolution Actions

Cut through the noise. Take steps for a better and faster outcome.

support icon

Our Guarantee

An easy decision. If you're not happy with Ajust, we'll give you a refund.

Ajust Guarantee

Premium Support Available

Send your complaint for free, upgrade for $10 to get the best outcome.

case manager icon

Dedicated Case Management

We'll be by your side. Personalised support from the Ajust team.

support icon

Access Resolution Actions

Cut through the noise. Take steps for a better and faster outcome.

guarantee badge

Our Guarantee

An easy decision. If you're not happy with Ajust, we'll give you a refund.

WHAT CONSUMERS SAY ABOUT AJUST

Get a resolution for your complaint

We take the effort out of making a complaint. Let us send your complaint so you can get heard.

Ajust as on the phone

Resolve with Ajust

Start now, it only takes 2 minutes.