I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Hospitality
complaints
Every guest wants to be treated well. If you've had an experience that fell short, we can help you make a hospitality complaint. Common hospitality issues we see from consumers include charging errors, delays, requirements for physical credit cards and a range of complaints about rooms and venues – like missing amenities, unexpected noise and temperature control problems. Service quality concerns are also common, from staff behaviour to housekeeping and maintenance delays.
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Raise A Complaint About Any
Hospitality Venue
Complaint
Can’t find who you’re looking for on the list below? You can still make a complaint.
Hospitality
Issues
Read about the issues consumers are facing. Have a different issue? You can still make a complaint.
How It Works
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
01
Tell your story
You’ve had a bad experience with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
02
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
03
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore your options, like escalating your complaint to the ombudsman.
Do you have a complaint?
Ajust is the express lane for resolving customer complaints.
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Get Started
It only takes 2 minutes!
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