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My complaint was closed by Ajust.
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Cheryl
LJ Hooker Complaints
The fastest way to resolve your LJ Hooker complaint
LJ Hooker is a well-established real estate agency in Australia, offering a wide range of property services. With a strong presence in the market, LJ Hooker has been serving customers for many years. While some customers have expressed concerns about communication and response times, LJ Hooker continues to strive for excellence in customer service.
Instantly file a complaint and resolve your issue with LJ Hooker
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COMPLAINTS WE'VE TAKEN CARE OF
Recurring tenant complaints
Closed
29/1/2025
Sent
14/1/2025
Recurring tenant complaints
Cheryl
•
January 14, 2025
Poor service reputation
Outcome Sought
Apology
Compensation
Other
Other
Agent not resolving issues
Closed
21/6/2024
Sent
20/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eazaz
Agent not resolving issues
Eazaz
•
June 20, 2024
Lost $605 from bond
Outcome Sought
Apology
Compensation
Other
Delayed repairs and response
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stefan
Delayed repairs and response
Stefan
•
Safety and comfort compromised
Outcome Sought
Apology
Compensation
Other
Bond refund and additional charges
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anusha
Bond refund and additional charges
Anusha
•
Significant inconvenience and stress
Outcome Sought
Apology
Compensation
Other
Key return and auction confusion
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ann
Key return and auction confusion
Ann
•
Frustration and inconvenience
Outcome Sought
Apology
Compensation
Other
Missing dryer and dishwasher
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sanva
Missing dryer and dishwasher
Sanva
•
Significant stress for family
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
LJ Hooker
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
LJ Hooker
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
LJ Hooker
We handle everything for you, results guaranteed.
How to contact
LJ Hooker
Phone
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Post
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In person
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Email
Available for Ajust members.
Complaint Policy
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Common problems with
LJ Hooker
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
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We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
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LJ Hooker
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