I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Homayoun
Verified
Westmead Hospital
partners with Ajust
Westmead Hospital Complaints
The best way to resolve complaints with Westmead Hospital
Westmead Hospital, located in Sydney's western suburbs, is a leading healthcare facility providing a wide range of medical services. With a focus on patient care and advanced treatments, Westmead Hospital offers comprehensive care in areas such as emergency medicine, surgery, oncology, and cardiology. The hospital is equipped with state-of-the-art facilities and a team of highly skilled healthcare professionals dedicated to delivering quality healthcare to the community.
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Have a complaint? Click below to resolve your issue with Westmead Hospital
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Westmead Hospital
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Lack of mobility
Unresolved
Sent
3/7/2024
Lack of mobility
Homayoun
•
July 3, 2024
Muscle loss and consequences
Outcome Sought
Apology
Compensation
Other
Other
Patient care and discharge
Unresolved
Sent
12/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gulcan
Patient care and discharge
Gulcan
•
June 12, 2024
Patient at risk, family distressed
Outcome Sought
Apology
Compensation
Other
Other
Poor treatment and communication
Unresolved
Sent
29/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Karen
Poor treatment and communication
Karen
•
March 29, 2024
Patient sent home disoriented
Outcome Sought
Apology
Compensation
Other
Other
Phone call not answered
Unresolved
Sent
17/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Du
Phone call not answered
Du
•
March 17, 2024
Frustration and wasted time
Outcome Sought
Apology
Compensation
Other
Other
Right Lost hearing aid
Closed
6/12/2023
Sent
12/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rose
Right Lost hearing aid
Rose
•
November 12, 2023
Loss of hearing aid
Outcome Sought
Apology
Compensation
Other
Other
Concession parking form
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Du
Concession parking form
Du
•
Inconvenience
Outcome Sought
Apology
Compensation
Other
Other
Delayed surgery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Abhimanyu
Delayed surgery
Abhimanyu
•
Affecting studies
Outcome Sought
Apology
Compensation
Other
Delayed discharge documents
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arjun
Delayed discharge documents
Arjun
•
Uncertainty about leaving baby and mom
Outcome Sought
Apology
Compensation
Other
Incorrect MRN numbers
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kelly-maree
Incorrect MRN numbers
Kelly-maree
•
Incorrect medication dosage
Outcome Sought
Apology
Compensation
Other
Delayed process
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Delayed process
Robert
•
Wife feels weak and no sleep
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Westmead Hospital
To Listen
Live Campaign
Do you manage complaints for
Westmead Hospital
?
Other
Lack of mobility
Unresolved
Sent
3/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Homayoun
Homayoun
•
July 3, 2024
Retired radiologist complains of lack of mobility during hospital stay at westmead hospital, seeking apology and resolution for muscle loss.
Other
Patient care and discharge
Unresolved
Sent
12/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gulcan
Gulcan
•
June 12, 2024
Patient with gillian barre disease facing issues with treatment and discharge at westmead hospital, seeking assistance and expressing concerns.
Other
Poor treatment and communication
Unresolved
Sent
29/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Karen
Karen
•
March 29, 2024
Partner sent to wrong hospital, given medication he's allergic to, discharged without proper care or transportation, risking serious consequences due to hospital's incompetence.
Other
Phone call not answered
Unresolved
Sent
17/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Du
Du
•
March 17, 2024
Phone calls left unattended with non work-related chatter in the background for 30 mins
Other
Right Lost hearing aid
Closed
6/12/2023
Sent
12/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rose
Rose
•
November 12, 2023
Complaint about westmead hospital losing customer's hearing aid, seeking $1000 and an apology.
Other
Concession parking form
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Du
Du
•
Customer frustrated with lack of knowledge and unhelpful staff at westmead hospital regarding concession parking form.
Other
Delayed surgery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Abhimanyu
Abhimanyu
•
Delayed surgery causing academic stress for university student
Delayed discharge documents
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arjun
Arjun
•
Customer frustrated with delayed discharge from Maternity ward, seeking apology and clarity on discharge documents after waiting 2 hours.
Incorrect MRN numbers
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kelly-maree
Kelly-maree
•
Customer complains about incorrect MRN numbers and medication dosage for their nephew at Westmead Hospital.
Delayed process
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Robert
•
Customer complains about hospital delays affecting wife's health and requests urgent action.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Right Lost hearing aid
Closed
6/12/2023
Sent
12/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rose
Right Lost hearing aid
Rose
•
November 12, 2023
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Westmead Hospital
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Westmead Hospital
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Westmead Hospital
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04
Fair and Free
Join our campaign to get
Westmead Hospital
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Westmead Hospital
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Westmead Hospital
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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