I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bren
Verified
Sportsbet
partners with Ajust
Sportsbet Complaints
The best way to resolve complaints with Sportsbet
Sportsbet is an Australian online betting platform that offers a wide range of sports and racing markets. With a user-friendly interface, customers can easily place bets on their favourite teams and events. While some users appreciate the competitive odds and fast payouts, others have expressed concerns about customer service response times and occasional technical glitches.
Get heard by Sportsbet
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Sportsbet
Have a complaint? Click below to resolve your issue with Sportsbet
Ajust is putting pressuring on
Sportsbet
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Technical issue with app
Closed
20/7/2024
Sent
12/7/2024
Technical issue with app
Bren
•
July 12, 2024
Annoying, considering changing supplier
Outcome Sought
Apology
Compensation
Other
Other
Voided bet after confirmation
Unresolved
Sent
21/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Greg
Voided bet after confirmation
Greg
•
June 21, 2024
Lost potential winnings
Outcome Sought
Apology
Compensation
Other
Other
Unfair odds
Closed
24/6/2024
Sent
16/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Deborah
Unfair odds
Deborah
•
June 16, 2024
Difficult to win, not fun
Outcome Sought
Apology
Compensation
Other
Other
Incorrect bet placed
Unresolved
Sent
31/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joseph
Incorrect bet placed
Joseph
•
March 31, 2024
Anxiety, temper loss, depression
Outcome Sought
Apology
Compensation
Other
Other
Account activation delay
Closed
Sent
25/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leanne
Account activation delay
Leanne
•
February 25, 2024
Bonus credits not received, poor service
Outcome Sought
Apology
Compensation
Other
Other
Account closure
Unresolved
28/1/2024
Sent
5/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stacey
Account closure
Stacey
•
January 5, 2024
Unable to withdraw $500
Outcome Sought
Apology
Compensation
Other
Other
Golden point not honored
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cameron
Golden point not honored
Cameron
•
Feeling cheated
Outcome Sought
Apology
Compensation
Other
Other
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Rude customer service
Peter
•
Feeling frustrated and dismissed
Outcome Sought
Apology
Compensation
Other
Other
Exclusion violation for free game
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Exclusion violation for free game
Michael
•
Rattled due to financial situation
Outcome Sought
Apology
Compensation
Other
Other
Payment not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Payment not received
Michael
•
Lost $12
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Sportsbet
To Listen
Live Campaign
Do you manage complaints for
Sportsbet
?
Technical issue with app
Closed
20/7/2024
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bren
Bren
•
July 12, 2024
Customer experiencing issue with sportsbet app, unable to view specific races for more than a few seconds. seeking resolution and apology.
Other
Voided bet after confirmation
Unresolved
Sent
21/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Greg
Greg
•
June 21, 2024
Customer seeks $50.10 and apology from sportsbet for voided bet on penrith harness race 8 despite being accepted and confirmed.
Other
Unfair odds
Closed
24/6/2024
Sent
16/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Deborah
Deborah
•
June 16, 2024
Customer complains about sportsbet's unfair odds, wants them to review and adjust for fairness, and plans to switch to australian tab.
Other
Incorrect bet placed
Unresolved
Sent
31/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joseph
Joseph
•
March 31, 2024
Customer upset with sportsbet for incorrect bet outcome, poor customer service, and confusion between line and tri bet options.
Other
Account activation delay
Closed
Sent
25/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leanne
Leanne
•
February 25, 2024
Customer opened account for son's 18th birthday, faced issues with verification and bonus bets. rude customer service, account sat dormant for 12 months.
Other
Account closure
Unresolved
28/1/2024
Sent
5/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stacey
Stacey
•
January 5, 2024
Customer wants their money back, account closed without notification, no explanation given, unable to withdraw $500.
Other
Golden point not honored
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cameron
Cameron
•
Customer wants refund for multibet due to sportsbet not honoring golden point in rugby union.
Other
Rude customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Peter
•
Customer had a negative interaction with employee stella, seeking apology and better customer service from sportsbet.
Other
Exclusion violation for free game
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Michael
•
Customer won $10,000 in a free horse racing game but was denied due to self-exclusion. seeking assistance to claim winnings.
Other
Payment not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Michael
Michael
•
Customer seeking $12 from sportsbet for unpaid winning place bet on horse race, despite other bets on same horse being paid out.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Technical issue with app
Closed
20/7/2024
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bren
Technical issue with app
Bren
•
July 12, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Unfair odds
Closed
24/6/2024
Sent
16/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Deborah
Unfair odds
Deborah
•
June 16, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Account activation delay
Closed
Sent
25/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leanne
Account activation delay
Leanne
•
February 25, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Sportsbet
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Sportsbet
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Sportsbet
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Sportsbet
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Sportsbet
Phone
Details missing. Help fill in the gaps.
Post
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Online
Details missing. Help fill in the gaps.
In person
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Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Sportsbet
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
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Sportsbet
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