Verified
TAB
partners with Ajust

TAB
Complaints

The best way to resolve complaints with
TAB

TAB is a popular Australian betting agency that offers a wide range of gambling services, including sports betting, horse racing, and online gaming. With a strong presence in the industry, TAB has faced criticism for its customer service, odds pricing, and limited betting options. However, it remains a go-to platform for many Australians seeking a convenient and reliable betting experience.

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TAB

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Have a complaint? Click below to resolve your issue with
TAB

Have a complaint? Click below to resolve your issue with
TAB

Ajust is putting pressuring on
TAB
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

Finish photo query

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stuart
Finish photo query

Stuart

July 11, 2024

Confusion about race outcome

Outcome Sought

Apology

Compensation

Other

Other

Freezing and crashing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Arnold
Freezing and crashing

Arnold

June 22, 2024

Causing frustration and inconvenience

Outcome Sought

Apology

Compensation

Other

Other

Winnings not received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Peter Lumsden
Winnings not received

Peter Lumsden

June 7, 2024

Verbal abuse

Outcome Sought

Apology

Compensation

Other

Other

Winning ticket not paid

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Yankee
Winning ticket not paid

Yankee

June 5, 2024

Unable to cash out winnings

Outcome Sought

Apology

Compensation

Other

Other

Not working

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stuart
Not working

Stuart

May 21, 2024

Inconvenience

Outcome Sought

Apology

Compensation

Other

Other

Unauthorized account access

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michael
Unauthorized account access

Michael

May 7, 2024

Drained $300 funds

Outcome Sought

Apology

Compensation

Other

Other

Change email

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Terrence
Change email

Terrence

April 8, 2024

Outcome Sought

Apology

Compensation

Other

Other

Missing winnings deposit

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Corey
Missing winnings deposit

Corey

April 3, 2024

Causing uncertainty and disappointment

Outcome Sought

Apology

Compensation

Other

Other

Refusal to pay winnings

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jim
Refusal to pay winnings

Jim

March 17, 2024

Unable to collect winnings

Outcome Sought

Apology

Compensation

Other

Other

Expired voucher

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
David
Expired voucher

David

March 16, 2024

Unable to use gift

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

TAB

To Listen

Live Campaign
Do you manage complaints for
TAB
?
Other

Finish photo query

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stuart

Stuart

July 11, 2024

Customer is questioning the outcome of a race at belmont on july 10, 2024, believing no. 2 should have won instead of no. 3.
Good day i would like to know if there is a finish photo for Belmont race 6 which happened on 10th july 2024 I cannot understand how no.3 won no.2 as all angles and replays shows the 2 cross the line first
Other

Freezing and crashing

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Arnold

Arnold

June 22, 2024

Customer is frustrated with frequent app freezing issues and prefers tab over other betting platforms for specific features and layout.
I have had to delete app approx 200 times and re install over the last year My app freeze s , it has black box with spinning green circle I never experience with sports bet or bet 365 or ladbrokes I prefer tab as I like rover trifecta and clearer lay out , I send other punters over to tab as recommendation and they get bonus bets better than myself The app problem driving me mental
Other

Winnings not received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Peter Lumsden

Peter Lumsden

June 7, 2024

Customer seeking winnings and apology from tab employee in geraldton, who was rude and unhelpful during visit.
I went to the tab in Geraldton to collect my winnings and the woman said I don't have it I replied why she replied you old something can't understand. And abused me on the way out . I went to the tab Geraldton to collect abdoc
Other

Winning ticket not paid

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Yankee

Yankee

June 5, 2024

Customer seeking assistance with cashing out winning ticket for sandown race 7 due to system error showing it has already been paid.
Please I need your help I've got a winning ticket tonight from a quinella on Sandown race7 #5 (general firepower) and #7 (Riproar) and when i going to cashout the system said its already been paid. So I kept my winning ticket with me for Mr proof so please I need help
Other

Not working

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stuart

Stuart

May 21, 2024

Customer complaint about broken self-use machine at cecil hotel southport, seeking resolution and apology from tab.
The tab self use machine is not working at the Cecil hotel Southport. 4215. It has been out for a while can you fix it please Kind regards Stuart
Other

Unauthorized account access

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michael

Michael

May 7, 2024

Customer seeking $300 from tab due to unauthorized account access and lack of response to online complaint within promised timeframe.
My account was drained of $300 funds between 3-5 May 2024. The bank account on the account has been changed with out my authority. I lodged an online complaint on 5 May 2024 and was promised a response in 48 hours. This has not happened. It seems this is either unlawful access internally or breach of privacy.
Other

Change email

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Terrence

Terrence

April 8, 2024

Customer complaint about email issue with tab, seeking resolution
It says my email is wrong
Other

Missing winnings deposit

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Corey

Corey

April 3, 2024

Customer won $2800 at tab, money not deposited in bank account. seeking payment and explanation from tab (ubet qld) for the issue.
I won on a horse race went to collect my winnings, the amount was $2800.00 this was at the Jindalee hotel on the 30/03/2024 at 18:08 they had deposited the money in my bank savings account. I checked my savings account and the money isn't in there. I have been told it can take a few days. I have never had this happen to me before. I have the Customer copy of the deposit stating all the details. The money has always gone straight in. I have bills to pay and this money would have helped me alot. I'm now left with only uncertainty and disappointment. I would like TAB (UBET QLD) to pay me the money they owe me and investigate why this has happened and explain to me why this has happened.
Other

Refusal to pay winnings

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jim

Jim

March 17, 2024

Customer upset with bairnsdale rsl tab for refusing to pay winnings from bets placed at traralgon tab, seeking resolution and apology.
I placed several bets at grand junction hotel TAB Traralgon- service is always excellent I travelled to Bairnsdale for my brothers birthday ( two hours east of Traralgon) The bets I had placed at traralgon were successful I arrived at Bairnsdale RSL TAB outlet to collect my winnings - greeted by a very rude person who advised that they would not pay because I had not purchased the tickets from their RSL venue and would need to return to Traralgon to collect my winnings I am a long term patron of TAB and find this refusal by Bairnsdale RSL TAB as insulting and incorrect Your response to this complaint would be appreciated Jim Haylock Jimhaylock1@gmail.com 0407472560
Other

Expired voucher

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
David

David

March 16, 2024

Customer received expired gift voucher, seeking $50 from tab, requesting consideration to use voucher, willing to provide details.
I received a gift voucher for my birthday in January 2023. Unfortunately, the gift voucher was kept within the card, and I only discovered the card when I was going through some papers in the last week. I went to the TAB to place a bet with the gift voucher of $50 and I was told it was out of date. I would ask for your favourable consideration in view of these unfortunate circumstances to enable my gift voucher to be used. I can send details the gift voucher to you so that this can be done. Would appreciate your understanding for me

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Other

Winnings not received

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Peter Lumsden
Winnings not received

Peter Lumsden

June 7, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Not working

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Stuart
Not working

Stuart

May 21, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Change email

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Terrence
Change email

Terrence

April 8, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Missing winnings deposit

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Corey
Missing winnings deposit

Corey

April 3, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

Other

Refusal to pay winnings

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jim
Refusal to pay winnings

Jim

March 17, 2024

lightning bold icon

Resolved < 48 hrs

Check icon

Resolved < 1week

Resolved

how to raise a complaint with

TAB

The best way to resolve an issue with 

TAB

Quick Solutions
Prepared by
TAB
WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

TAB

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
TAB
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
TAB
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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