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Cairns Council
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Cairns Council Complaints
The best way to resolve complaints with Cairns Council
The Cairns Council is a local government body responsible for the administration and provision of services in the Cairns region. With a focus on urban planning, waste management, and community development, the council aims to address common concerns such as infrastructure maintenance, public transport accessibility, and environmental sustainability.
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Have a complaint? Click below to resolve your issue with Cairns Council
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Gap underneath gate
Unresolved
Sent
10/7/2024
Gap underneath gate
Shiree
•
July 10, 2024
Little dogs getting through
Outcome Sought
Apology
Compensation
Other
Local Government
Long wait for bus
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracy
Long wait for bus
Tracy
•
Disappointed, wasted time
Outcome Sought
Apology
Compensation
Other
Local Government
Rude behavior from worker
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Penny
Rude behavior from worker
Penny
•
Shocked and disgusted
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Cairns Council
To Listen
Live Campaign
Do you manage complaints for
Cairns Council
?
Gap underneath gate
Unresolved
Sent
10/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shiree
Shiree
•
July 10, 2024
Request to cairns council to fill in gap under gate at edmonton dog park to prevent small dogs from accessing big dog park.
Local Government
Long wait for bus
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracy
Tracy
•
Tracy is disappointed with the infrequent and crowded bus service to palm cove beach in cairns, questioning the high price and considering not recommending it.
Local Government
Rude behavior from worker
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Penny
Penny
•
Customer complaint of worker's rude behavior and inappropriate language. requesting apology and action from cairns council. incident occurred at griffith and johnson street.
The best way to resolve an issue with
Cairns Council
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a your council rates or a complaint about an interaction you’ve had with council, Ajust’s platform makes it easy to share your story and send your complaint.
Do you need to make a complaint to your local government? Ajust makes it easy, regardless of whether it's about garbage collection, parking, community facilities or something else. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.
How to complain to
Cairns Council
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the council in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or a garbage collection issue. Help the council understand how the issue impacted you.
02
Consider how you’d like the council to resolve your complaint
Take the time to explain the action you’d like the council to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the council quickly understand your issue and work towards a resolution.
04
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Cairns Council
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Fair and Free
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Cairns Council
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Cairns Council
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
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Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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