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Gold Coast Council
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Gold Coast Council Complaints
The best way to resolve complaints with Gold Coast Council
The Gold Coast Council is a local government body responsible for the administration and provision of services in the Gold Coast region of Queensland, Australia. With a focus on urban planning, waste management, and community development, the council aims to address common concerns such as traffic congestion, environmental sustainability, and public infrastructure.
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Have a complaint? Click below to resolve your issue with Gold Coast Council
Have a complaint? Click below to resolve your issue with Gold Coast Council
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Gold Coast Council
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Local Government
Missed collection
Unresolved
Sent
17/7/2024
Missed collection
John
•
July 17, 2024
Delayed service
Outcome Sought
Apology
Compensation
Other
Unlocked access gates
Unresolved
Sent
14/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lara
Unlocked access gates
Lara
•
July 14, 2024
Encouraging vandalism, creating easy access to houses
Outcome Sought
Apology
Compensation
Other
Unauthorized use of premises
Unresolved
Sent
11/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robyn
Unauthorized use of premises
Robyn
•
July 11, 2024
Unable to maintain property
Outcome Sought
Apology
Compensation
Other
Neighbor's pool pump noise
Unresolved
Sent
10/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jenny
Neighbor's pool pump noise
Jenny
•
July 10, 2024
Disturbing sleep
Outcome Sought
Apology
Compensation
Other
Local Government
Noise disturbance
Closed
6/7/2024
Sent
29/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jemma
Noise disturbance
Jemma
•
June 29, 2024
Disturbing sleep and peace
Outcome Sought
Apology
Compensation
Other
Local Government
Blind spot due to roadworks
Closed
18/7/2024
Sent
26/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shane
Blind spot due to roadworks
Shane
•
June 26, 2024
Witnessed collision, inconvenience
Outcome Sought
Apology
Compensation
Other
Local Government
Parking and lawn maintenance
Unresolved
21/6/2024
Sent
10/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Parking and lawn maintenance
John
•
June 10, 2024
Area not presentable, wasting time
Outcome Sought
Apology
Compensation
Other
Local Government
Driver didn't pick up glass
Closed
24/6/2024
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Will
Driver didn't pick up glass
Will
•
June 5, 2024
Cut hand cleaning up
Outcome Sought
Apology
Compensation
Other
Local Government
Overgrown walkway
Unresolved
Sent
2/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Amanda
Overgrown walkway
Amanda
•
June 2, 2024
Having to walk on road
Outcome Sought
Apology
Compensation
Other
Local Government
Complaint about tent and motor home
Closed
28/5/2024
Sent
11/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lynette
Complaint about tent and motor home
Lynette
•
April 11, 2024
I worry that this problem could become far worse in many many tents etc. coming to camp at my doorstep
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Gold Coast Council
To Listen
Live Campaign
Do you manage complaints for
Gold Coast Council
?
Local Government
Missed collection
Unresolved
Sent
17/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
John
•
July 17, 2024
Customer is complaining about missed bottle bin collection on july 17 and seeking resolution and apology from gold coast council.
Unlocked access gates
Unresolved
Sent
14/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lara
Lara
•
July 14, 2024
Complaint about unlocked park gates in gold coast, leading to vandalism. youth loitering in storm water drains, seeking access restriction.
Unauthorized use of premises
Unresolved
Sent
11/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robyn
Robyn
•
July 11, 2024
Complaint about gccc contractors using warehouse premises to fill vehicles, causing damage to property. request for concrete footpath or alternative solution.
Neighbor's pool pump noise
Unresolved
Sent
10/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jenny
Jenny
•
July 10, 2024
Customer complains about neighbor's loud pool pump at night, requests council intervention for resolution.
Local Government
Noise disturbance
Closed
6/7/2024
Sent
29/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jemma
Jemma
•
June 29, 2024
Customer complaining about construction noise at 11 appel street coolangatta from 6am monday to saturday, seeking resolution from gold coast council.
Local Government
Blind spot due to roadworks
Closed
18/7/2024
Sent
26/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shane
Shane
•
June 26, 2024
Complaint about roadworks creating blind spot, causing collision. requesting review of design, use of private contractors, and improved safety measures.
Local Government
Parking and lawn maintenance
Unresolved
21/6/2024
Sent
10/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
John
•
June 10, 2024
Customer unhappy with gold coast council's slow response to car parked illegally and inconsistent lawn maintenance, considering giving up on making area presentable.
Local Government
Driver didn't pick up glass
Closed
24/6/2024
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Will
Will
•
June 5, 2024
Bin collected by gold coast council driver, who did not pick up broken glass, causing injury while cleaning up.
Local Government
Overgrown walkway
Unresolved
Sent
2/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Amanda
Amanda
•
June 2, 2024
Customer is complaining about overgrown nature strip and path in coomera, seeking action and apology from gold coast council.
Local Government
Complaint about tent and motor home
Closed
28/5/2024
Sent
11/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lynette
Lynette
•
April 11, 2024
Complaint about tent and motor home parked in public park and street for weeks
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Local Government
Noise disturbance
Closed
6/7/2024
Sent
29/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jemma
Noise disturbance
Jemma
•
June 29, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Local Government
Blind spot due to roadworks
Closed
18/7/2024
Sent
26/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shane
Blind spot due to roadworks
Shane
•
June 26, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Local Government
Driver didn't pick up glass
Closed
24/6/2024
Sent
5/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Will
Driver didn't pick up glass
Will
•
June 5, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Local Government
Complaint about tent and motor home
Closed
28/5/2024
Sent
11/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lynette
Complaint about tent and motor home
Lynette
•
April 11, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Gold Coast Council
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a your council rates or a complaint about an interaction you’ve had with council, Ajust’s platform makes it easy to share your story and send your complaint.
Do you need to make a complaint to your local government? Ajust makes it easy, regardless of whether it's about garbage collection, parking, community facilities or something else. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.
How to complain to
Gold Coast Council
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the council in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or a garbage collection issue. Help the council understand how the issue impacted you.
02
Consider how you’d like the council to resolve your complaint
Take the time to explain the action you’d like the council to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the council quickly understand your issue and work towards a resolution.
04
Fair and Free
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Gold Coast Council
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04
Fair and Free
Join our campaign to get
Gold Coast Council
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Gold Coast Council
Phone
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Post
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Online
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In person
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Complaint Policy
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Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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