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Brisbane City Council
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Brisbane City Council Complaints
The best way to resolve complaints with Brisbane City Council
Brisbane City Council is a local government organisation in Brisbane, Australia. It provides various services and facilities to the residents, including waste management, public transportation, parks, and recreational areas. Some common complaints people may have about Brisbane City Council include issues with garbage collection, public transport delays, and maintenance of public spaces.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Short green light duration
Closed
7/7/2024
Sent
29/6/2024
Short green light duration
Jayden
•
June 29, 2024
Traffic efficiency
Outcome Sought
Apology
Compensation
Other
Other
Safety concern due to event
Closed
20/6/2024
Sent
2/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Safety concern due to event
Paul
•
June 2, 2024
Unable to visit elderly father, potential emergency situation
Outcome Sought
Apology
Compensation
Other
Other
Trip hazard and unsightly fence
Unresolved
Sent
2/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jacob
Trip hazard and unsightly fence
Jacob
•
June 2, 2024
Affects public safety and property values
Outcome Sought
Apology
Compensation
Other
Other
Sloppy bin pickups
Closed
24/6/2024
Sent
30/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Sloppy bin pickups
Anne
•
May 30, 2024
Newspapers spread around complex, bin split
Outcome Sought
Apology
Compensation
Other
Other
Private vehicle selling coffee
Closed
24/6/2024
Sent
14/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jan
Private vehicle selling coffee
Jan
•
May 14, 2024
Shocked, usual place taken over
Outcome Sought
Apology
Compensation
Other
Other
Automatic thing not working
Closed
3/5/2024
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darryl Hall
Automatic thing not working
Darryl Hall
•
April 23, 2024
Inconvenience for son and wife
Outcome Sought
Apology
Compensation
Other
Other
Dangerous parking situation
Unresolved
Sent
7/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donna
Dangerous parking situation
Donna
•
April 7, 2024
Creating potentially dangerous situations
Outcome Sought
Apology
Compensation
Other
Other
Closed
18/2/2024
Sent
8/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gabrielle
Gabrielle
•
February 8, 2024
Dangerous to walk
Outcome Sought
Apology
Compensation
Other
Other
Rubbish collection delay
Closed
Sent
31/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Rubbish collection delay
David
•
January 31, 2024
Disgusting eyesore, potential health hazard
Outcome Sought
Apology
Compensation
Other
Other
Attempting to follow up on statutory declaration signed and mailed 25/3/24. Council state it was received 5/4/24 and progressed the infringement to SPER
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Attempting to follow up on statutory declaration signed and mailed 25/3/24. Council state it was received 5/4/24 and progressed the infringement to SPER
Tracey
•
I have received a SPER notice for $798.60 advising my licence will be suspended if not paid by 20/4/24 resulting in financial and emotional stress.
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Brisbane City Council
To Listen
Live Campaign
Do you manage complaints for
Brisbane City Council
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Other
Short green light duration
Closed
7/7/2024
Sent
29/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jayden
Jayden
•
June 29, 2024
Customer requests brisbane city council to extend the right-turn green light duration at roma street traffic light for better traffic flow.
Other
Safety concern due to event
Closed
20/6/2024
Sent
2/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Paul
•
June 2, 2024
Residents of grosvenor building were unable to leave due to marathon, creating safety concerns and preventing important visits, demanding apology and resolution.
Other
Trip hazard and unsightly fence
Unresolved
Sent
2/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jacob
Jacob
•
June 2, 2024
Request to remove trip hazard from garden on public land and replace front 'fence' with proper fence.
Other
Sloppy bin pickups
Closed
24/6/2024
Sent
30/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Anne
•
May 30, 2024
Customer complains about sloppy bin pickups by brisbane city council, including newspapers spread around complex and bin split by truck.
Other
Private vehicle selling coffee
Closed
24/6/2024
Sent
14/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jan
Jan
•
May 14, 2024
Complaint about private vehicle selling coffee in public park, seeking action from brisbane city council to prevent further encroachment on public lands.
Other
Automatic thing not working
Closed
3/5/2024
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darryl Hall
Darryl Hall
•
April 23, 2024
Customer is frustrated with brisbane city council's website and automatic toll system, seeking resolution and apology.
Other
Dangerous parking situation
Unresolved
Sent
7/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Donna
Donna
•
April 7, 2024
Residential parking issues causing dangerous situations on a bus route. trucks and 4wd ute parked near corners creating blind spots and safety concerns.
Other
Closed
18/2/2024
Sent
8/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gabrielle
Gabrielle
•
February 8, 2024
Long grass covering footpath near sherwood state school and dilapidated house, requesting cut.
Other
Rubbish collection delay
Closed
Sent
31/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
David
•
January 31, 2024
Customer complained about the delayed rubbish collection by brisbane city council during the christmas/new year period.
Other
Attempting to follow up on statutory declaration signed and mailed 25/3/24. Council state it was received 5/4/24 and progressed the infringement to SPER
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tracey
Tracey
•
Requesting to nominate another driver for a parking offence.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Short green light duration
Closed
7/7/2024
Sent
29/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jayden
Short green light duration
Jayden
•
June 29, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Safety concern due to event
Closed
20/6/2024
Sent
2/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Safety concern due to event
Paul
•
June 2, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Sloppy bin pickups
Closed
24/6/2024
Sent
30/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Sloppy bin pickups
Anne
•
May 30, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Private vehicle selling coffee
Closed
24/6/2024
Sent
14/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jan
Private vehicle selling coffee
Jan
•
May 14, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Automatic thing not working
Closed
3/5/2024
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darryl Hall
Automatic thing not working
Darryl Hall
•
April 23, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Closed
18/2/2024
Sent
8/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gabrielle
Gabrielle
•
February 8, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Rubbish collection delay
Closed
Sent
31/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
David
Rubbish collection delay
David
•
January 31, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Brisbane City Council
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Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Brisbane City Council
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Brisbane City Council
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Fair and Free
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Brisbane City Council
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Brisbane City Council
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Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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