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Lane Cove Council
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Lane Cove Council
Complaints

The best way to resolve complaints with
Lane Cove Council

Lane Cove Council is a local government body responsible for the administration and provision of services in the Lane Cove area. With a focus on community engagement and sustainable development, the council oversees various areas including waste management, infrastructure maintenance, and recreational facilities. Some common concerns raised by residents include parking availability, traffic congestion, and the management of public spaces.

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Lane Cove Council

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Lane Cove Council

Have a complaint? Click below to resolve your issue with
Lane Cove Council

Ajust is putting pressuring on
Lane Cove Council
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign

Uneven footpath surface

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Therese
Uneven footpath surface

Therese

July 8, 2024

Friend has hairline fracture

Outcome Sought

Apology

Compensation

Other

Local Government

Bins not fully emptied

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Haruko
Bins not fully emptied

Haruko

February 22, 2024

Health hazard, unpleasant smell

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Lane Cove Council

To Listen

Live Campaign
Do you manage complaints for
Lane Cove Council
?

Uneven footpath surface

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Therese

Therese

July 8, 2024

Complaint about uneven footpath in lane cove council area causing injury. requesting topsoil to cover tree roots and fix the issue.
Local Government

Bins not fully emptied

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Haruko

Haruko

February 22, 2024

Customer is complaining about only half of garbage bins being emptied, causing health hazard. requesting full bin emptying and better garbage collectors.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Local Government

Bins not fully emptied

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Haruko
Bins not fully emptied

Haruko

February 22, 2024

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Resolved < 48 hrs

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Resolved < 1week

Resolved

how to raise a complaint with

Lane Cove Council

The best way to resolve an issue with 

Lane Cove Council

Quick Solutions
Prepared by
Lane Cove Council
WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a your council rates or a complaint about an interaction you’ve had with council, Ajust’s platform makes it easy to share your story and send your complaint.

Do you need to make a complaint to your local government? Ajust makes it easy, regardless of whether it's about garbage collection, parking, community facilities or something else. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.

How to complain to

Lane Cove Council

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the council in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or a garbage collection issue. Help the council understand how the issue impacted you.
02
Consider how you’d like the council to resolve your complaint
Take the time to explain the action you’d like the council to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the council quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Lane Cove Council
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Lane Cove Council
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
get heard, get a resolution

Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

Others are resolving complaints with Ajust

Get a resolution for your complaint

We take the effort out of making a complaint. It's fast, fair and free for consumers.

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