I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Armand
Verified
Aramex
partners with Ajust
Aramex Complaints
The best way to resolve complaints with Aramex
Aramex is a global logistics provider. According to their website, they strive to connect the world and enable their customers.
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Ajust is putting pressuring on
Aramex
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Logistics
Late delivery
Unresolved
Sent
Late delivery
Armand
•
Plans disrupted, bookings need to be cancelled
Outcome Sought
Apology
Compensation
Other
Late delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Syed
Late delivery
Syed
•
Poor customer service experience
Outcome Sought
Apology
Compensation
Other
Delayed delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kaleem
Delayed delivery
Kaleem
•
Significant issues and data loss
Outcome Sought
Apology
Compensation
Other
Lack of communication
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joan
Lack of communication
Joan
•
Package stuck in warehouse
Outcome Sought
Apology
Compensation
Other
Delayed delivery and no packages when it was supposed to come today the 19.09.2024
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon
Delayed delivery and no packages when it was supposed to come today the 19.09.2024
Sharon
•
Waiting nearly 3 weeks
Outcome Sought
Apology
Compensation
Other
Delivery not arrived
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ross
Delivery not arrived
Ross
•
Not specified
Outcome Sought
Apology
Compensation
Other
Delivery driver negligence
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aimee
Delivery driver negligence
Aimee
•
Emotional distress over ashes
Outcome Sought
Apology
Compensation
Other
Incorrect delivery attempt notification
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jithin
Incorrect delivery attempt notification
Jithin
•
Inconvenience due to work location
Outcome Sought
Apology
Compensation
Other
Lack of communication
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Hunain
Lack of communication
Hunain
•
Lost $500
Outcome Sought
Apology
Compensation
Other
Unable to view signature
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Clive
Unable to view signature
Clive
•
Unable to provide proof of delivery
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Aramex
To Listen
Live Campaign
Do you manage complaints for
Aramex
?
Logistics
Late delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Armand
Armand
•
Late delivery, lack of communication, impacted travel plans, need apology from aramex for incompetence.
Late delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Syed
Syed
•
Customer complains about late shipment and rude behavior from the courier, requesting an apology from Aramex.
Delayed delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kaleem
Kaleem
•
Customer experienced significant delays in delivery, causing financial loss and seeks compensation and an apology from Aramex.
Lack of communication
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joan
Joan
•
Customer complains about lack of communication regarding delivery attempts and seeks resolution for their package currently in a Melbourne warehouse.
Delayed delivery and no packages when it was supposed to come today the 19.09.2024
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon
Sharon
•
Customer's parcels were not delivered as promised; seeks delivery without an apology.
Delivery not arrived
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ross
Ross
•
Customer complains about a missing parcel delivery from Aramex.
Delivery driver negligence
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aimee
Aimee
•
Customer frustrated with delivery of mother's ashes, received no care from Aramex, and seeks an apology and resolution.
Incorrect delivery attempt notification
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jithin
Jithin
•
Customer complains about incorrect delivery status and requests shipment delivery to Tabuk office or Haql accommodation.
Lack of communication
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Hunain
Hunain
•
Customer complains about Aramex not contacting the receiver, resulting in a $500 loss and seeks an apology.
Unable to view signature
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Clive
Clive
•
Customer unable to view signature proof for delivered parcels, seeking resolution.
The best way to resolve an issue with
Aramex
Quick Solutions
WE SUGGEST
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending a gift to your relatives interstate. When things don’t go to plan, Ajust’s platform guides you through the process to ensure that the right information goes to the right place so that you can get heard.
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending your Christmas present to your relatives interstate. When you need to make a complaint to the business, Ajust's platform guides you through the process so you know what information to include and giving you confidence that your complaint is going to the right place so that you get heard.
How to complain to
Aramex
Ajust helps hundreds of people resolve issues each month. Ajust’s intuitive platform helps you create a complaint that the courier understands so that they can act swiftly to resolve your issue. Here are steps to consider to give you the best chance of a fast and fair outcome.
01
Describe the issue and how it affected you
Explain what went wrong, whether it's a delayed delivery or an error in tracking a shipment. Help the courier by explaining why this issue has affected you.
02
Consider how you’d like the courier to resolve your complaint
Clearly outline the action you expect the courier to take to rectify the issue, whether it involves following up on the delivery or correct tracking details.
03
Gather any materials that support your complaint
Share any documents that might support your complaint, such as tracking confirmation or a copy of a previous conversation with the courier to help with a quicker resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Aramex
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Aramex
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Aramex
Phone
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Post
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In person
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Complaint Policy
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Common issues related to
Aramex
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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