I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Thea
Verified
Aramex
partners with Ajust
Aramex Complaints
The best way to resolve complaints with Aramex
Aramex is a global logistics provider. According to their website, they strive to connect the world and enable their customers.
Get heard by Aramex
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Have a complaint? Click below to resolve your issue with Aramex
Have a complaint? Click below to resolve your issue with Aramex
Ajust is putting pressuring on
Aramex
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Driver damaged letterbox
Unresolved
Sent
Driver damaged letterbox
Thea
•
Frustration and property damage
Outcome Sought
Apology
Compensation
Other
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mervyn
Delivery delay
Mervyn
•
Inconvenience for project deadline
Outcome Sought
Apology
Compensation
Other
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Remilyn
Delivery delay
Remilyn
•
Significant inconvenience
Outcome Sought
Apology
Compensation
Other
Delayed package delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leonell
Delayed package delivery
Leonell
•
Significant inconvenience caused
Outcome Sought
Apology
Compensation
Other
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Justin
Delivery delay
Justin
•
Severe disruption and inconvenience
Outcome Sought
Apology
Compensation
Other
Delayed parcel delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eric
Delayed parcel delivery
Eric
•
Significant inconvenience and stress
Outcome Sought
Apology
Compensation
Other
Non-delivery of parcel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tim
Non-delivery of parcel
Tim
•
Significant inconvenience and disappointment
Outcome Sought
Apology
Compensation
Other
Missed delivery and false information
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Abhay
Missed delivery and false information
Abhay
•
Significant inconvenience caused
Outcome Sought
Apology
Compensation
Other
Missing item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Adam
Missing item
Adam
•
Significant inconvenience
Outcome Sought
Apology
Compensation
Other
Potential fraudulent activity
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Irene
Potential fraudulent activity
Irene
•
Worried about unauthorized transactions
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Aramex
To Listen
Live Campaign
Do you manage complaints for
Aramex
?
Driver damaged letterbox
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Thea
Thea
•
Driver damaged letterbox; customer requests assessment and repairs.
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Mervyn
Mervyn
•
Customer complains about delayed package delivery and requests urgent investigation and resolution.
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Remilyn
Remilyn
•
Customer complains about delayed package delivery and requests an investigation and direct contact.
Delayed package delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leonell
Leonell
•
Customer frustrated with delayed package delivery and requests a refund or expedited delivery.
Delivery delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Justin
Justin
•
Customer is furious about a delivery delay affecting work and demands immediate action and explanation.
Delayed parcel delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Eric
Eric
•
Customer complains about undelivered parcels causing inconvenience and requests investigation and refund.
Non-delivery of parcel
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Tim
Tim
•
Customer frustrated with non-delivery of parcel and lack of communication from Aramex.
Missed delivery and false information
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Abhay
Abhay
•
Customer dissatisfied with missed delivery and false information; requests prompt delivery and confirmation.
Missing item
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Adam
Adam
•
Customer dissatisfied with missing item and poor service; requests expedited delivery.
Potential fraudulent activity
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Irene
Irene
•
Customer reports potential fraud and requests monitoring of transactions and guidance on protecting personal information.
The best way to resolve an issue with
Aramex
Quick Solutions
WE SUGGEST
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending a gift to your relatives interstate. When things don’t go to plan, Ajust’s platform guides you through the process to ensure that the right information goes to the right place so that you can get heard.
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending your Christmas present to your relatives interstate. When you need to make a complaint to the business, Ajust's platform guides you through the process so you know what information to include and giving you confidence that your complaint is going to the right place so that you get heard.
How to complain to
Aramex
Ajust helps hundreds of people resolve issues each month. Ajust’s intuitive platform helps you create a complaint that the courier understands so that they can act swiftly to resolve your issue. Here are steps to consider to give you the best chance of a fast and fair outcome.
01
Describe the issue and how it affected you
Explain what went wrong, whether it's a delayed delivery or an error in tracking a shipment. Help the courier by explaining why this issue has affected you.
02
Consider how you’d like the courier to resolve your complaint
Clearly outline the action you expect the courier to take to rectify the issue, whether it involves following up on the delivery or correct tracking details.
03
Gather any materials that support your complaint
Share any documents that might support your complaint, such as tracking confirmation or a copy of a previous conversation with the courier to help with a quicker resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Aramex
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Aramex
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Aramex
Phone
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Post
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Complaint Policy
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Common issues related to
Aramex
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
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