AusPost

Complaints

Customer received damaged item, auspost admitted fault, replacement not delivered after multiple delays, tracking shows inconsistencies, customer frustrated.

Plants delivered to wrong address, seeking compensation.

Customer seeking assistance for missing working with children id card sent to wrong address by post office.

Item purchased and payed for 5/12/2023. Item picked up by Aust Post 7/12/2023. Item sat at Aust Post at Victoria location until complaint to Company item purchased from 15/12/2023. Item finally sent to Redbank Aust Post Centre. God Knows how long it will take to send the parcel from Redbank to the Underwood Address. Australia post should be ashamed of themselves taking this long to deliver. Considering it cost $21.77 for a small light parcel . I hope Aust post reconsider there application for an increase in postage costs. I would also hope that Aust Post will refund the postage cost that I have paid. Alister King .5 Belgrave Street. Underwood 4119.M 0413495021. Note. It is very bad that it takes this long to deliver a parcel when you are being payed the amount charged.

Today we had a very important document delivered to our address. It was express post pre paid and was marked "private and confidential" the documents were regarding our superannuation fund. The issue is it was just placed in our junk mail tube alongside our letterbox instead of in the letterbox. it easily went into out\r ;letterbox as we tried it. This isn't the first time that this has happened and also letters being left hanging out instead of making sure the are fully deposited into the letterbox. With all the identity theft and the like going on this sis something that should niot happen. can you please advise the appropriate persons to ensure this doesn't continue please. Perhaps its a new delivery person but it is unacceptable. We thank you in anticipation of the attendance to this issue. The address involved is 14 RIDGWAY DRIVE FLAGSTAFF HILL SA 5159

My prescriptions are posted out to me from Priceline Pharmacy using express post and Aus post sent the parcel interstate then lost it. Now refuse any compensation for my loss.

Complaint about AusPost's delivery of prescription medication and request for $1000 compensation and apology.

You lost my parcel nearly a month ago. After me ring you several times and Myer twice you now tell me that you arent going to look into Myers email for five days. This w is a Christmas present and myer are great and want to replace my item but nerd to hear from Aus Post first. Aus Post dont care and it is their fault.

Customer is upset about a missing express letter with important legal papers, not registered as posted, threatening to complain at the post office.