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Rutuja
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C2C Logistics
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C2C Logistics Complaints
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Logistics
Delayed shipment and inspection fees
Unresolved
Sent
6/5/2024
Delayed shipment and inspection fees
Rutuja
•
May 6, 2024
Causing inconvenience and financial loss
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
C2C Logistics
To Listen
Live Campaign
Do you manage complaints for
C2C Logistics
?
Logistics
Delayed shipment and inspection fees
Unresolved
Sent
6/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rutuja
Rutuja
•
May 6, 2024
Customer seeking refund of shipment and inspection fees from c2c logistics after shipment held for 4 months with no updates.
They have held my shipment since 4 months asked me to pay fees for inspection and haven't respond to me after that and I haven't got any updates regarding my shipment. It has been their at the facility since 24 November 2023. And being a student it is really difficult for me to keep asking for updates and left out with no replies. I want my shipment back or the refund of my shipment as well as the fees refund that I paid for inspection.
The best way to resolve an issue with
C2C Logistics
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Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending a gift to your relatives interstate. When things don’t go to plan, Ajust’s platform guides you through the process to ensure that the right information goes to the right place so that you can get heard.
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending your Christmas present to your relatives interstate. When you need to make a complaint to the business, Ajust's platform guides you through the process so you know what information to include and giving you confidence that your complaint is going to the right place so that you get heard.
How to complain to
C2C Logistics
Ajust helps hundreds of people resolve issues each month. Ajust’s intuitive platform helps you create a complaint that the courier understands so that they can act swiftly to resolve your issue. Here are steps to consider to give you the best chance of a fast and fair outcome.
01
Describe the issue and how it affected you
Explain what went wrong, whether it's a delayed delivery or an error in tracking a shipment. Help the courier by explaining why this issue has affected you.
02
Consider how you’d like the courier to resolve your complaint
Clearly outline the action you expect the courier to take to rectify the issue, whether it involves following up on the delivery or correct tracking details.
03
Gather any materials that support your complaint
Share any documents that might support your complaint, such as tracking confirmation or a copy of a previous conversation with the courier to help with a quicker resolution.
04
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C2C Logistics
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04
Fair and Free
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C2C Logistics
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How to contact
C2C Logistics
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Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
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