I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vimmela
FedEx Complaints
The fastest way to resolve your FedEx complaint
FedEx is a global logistics and shipping company, providing a wide variety of services to its clients. According to their website they have an ongoing commitment to support their valued customers.
COMPLAINTS WE'VE TAKEN CARE OF
Logistics
Non-delivery of atm card
Unresolved
Sent
29/6/2024
Non-delivery of atm card
Vimmela
•
June 29, 2024
Scammed $300, stress from waiting
Outcome Sought
Apology
Compensation
Other
Other
Stuck at clearance
Unresolved
Sent
24/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Frank
Stuck at clearance
Frank
•
March 24, 2024
Delayed delivery
Outcome Sought
Apology
Compensation
Other
Other
Shipping despite cancellation
Unresolved
Sent
12/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monique
Shipping despite cancellation
Monique
•
March 12, 2024
Frustration
Outcome Sought
Apology
Compensation
Other
Other
Package delivery scam
Closed
15/3/2024
Sent
16/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Package delivery scam
Robert
•
February 16, 2024
Customer asked to deposit money
Outcome Sought
Apology
Compensation
Other
Delivery notification not received
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jessy
Delivery notification not received
Jessy
•
Significant inconvenience and wasted time
Outcome Sought
Apology
Compensation
Other
Incorrect billing issue
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stephen
Incorrect billing issue
Stephen
•
Emotional distress and financial strain
Outcome Sought
Apology
Compensation
Other
Non-delivery of package
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Daragh
Non-delivery of package
Daragh
•
Significant inconvenience
Outcome Sought
Apology
Compensation
Other
Delayed delivery and extra payments
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Delayed delivery and extra payments
Wayne
•
Frustration and financial loss
Outcome Sought
Apology
Compensation
Other
Delayed delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Irena
Delayed delivery
Irena
•
Uncertainty about package arrival
Outcome Sought
Apology
Compensation
Other
Package stranded at depot
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Andy
Package stranded at depot
Andy
•
Package not received before leaving
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
FedEx
WE SUGGEST
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending a gift to your relatives interstate. When things don’t go to plan, Ajust’s platform guides you through the process to ensure that the right information goes to the right place so that you can get heard.
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending your Christmas present to your relatives interstate. When you need to make a complaint to the business, Ajust's platform guides you through the process so you know what information to include and giving you confidence that your complaint is going to the right place so that you get heard.
How to complain to
FedEx
Ajust helps hundreds of people resolve issues each month. Ajust’s intuitive platform helps you create a complaint that the courier understands so that they can act swiftly to resolve your issue. Here are steps to consider to give you the best chance of a fast and fair outcome.
01
Describe the issue and how it affected you
Explain what went wrong, whether it's a delayed delivery or an error in tracking a shipment. Help the courier by explaining why this issue has affected you.
02
Consider how you’d like the courier to resolve your complaint
Clearly outline the action you expect the courier to take to rectify the issue, whether it involves following up on the delivery or correct tracking details.
03
Gather any materials that support your complaint
Share any documents that might support your complaint, such as tracking confirmation or a copy of a previous conversation with the courier to help with a quicker resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
FedEx
We handle everything for you, results guaranteed.
How to contact
FedEx
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-claimform-en-au.pdf
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
FedEx
and how to resolve them
Coming soon!
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
Businesses like
FedEx
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
