I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vimmela
Verified
FedEx
partners with Ajust
FedEx Complaints
The best way to resolve complaints with FedEx
FedEx is a global logistics and shipping company, providing a wide variety of services to its clients. According to their website they have an ongoing commitment to support their valued customers.
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Have a complaint? Click below to resolve your issue with FedEx
Have a complaint? Click below to resolve your issue with FedEx
Ajust is putting pressuring on
FedEx
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Logistics
Non-delivery of atm card
Unresolved
Sent
29/6/2024
Non-delivery of atm card
Vimmela
•
June 29, 2024
Scammed $300, stress from waiting
Outcome Sought
Apology
Compensation
Other
Other
Stuck at clearance
Unresolved
Sent
24/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Frank
Stuck at clearance
Frank
•
March 24, 2024
Delayed delivery
Outcome Sought
Apology
Compensation
Other
Other
Shipping despite cancellation
Unresolved
Sent
12/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monique
Shipping despite cancellation
Monique
•
March 12, 2024
Frustration
Outcome Sought
Apology
Compensation
Other
Other
Package delivery scam
Closed
15/3/2024
Sent
16/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Package delivery scam
Robert
•
February 16, 2024
Customer asked to deposit money
Outcome Sought
Apology
Compensation
Other
Other
Delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rayzon
Delay
Rayzon
•
Parcel delayed
Outcome Sought
Apology
Compensation
Other
Logistics
Poor service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bernd
Poor service
Bernd
•
Disaster, stop trade
Outcome Sought
Apology
Compensation
Other
Logistics
Clearance delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darryl
Clearance delay
Darryl
•
Long wait time, call terminated
Outcome Sought
Apology
Compensation
Other
Package stranded at depot
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Andy
Package stranded at depot
Andy
•
Package not received before leaving
Outcome Sought
Apology
Compensation
Other
Delayed delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Irena
Delayed delivery
Irena
•
Uncertainty about package arrival
Outcome Sought
Apology
Compensation
Other
Delayed delivery and extra payments
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Delayed delivery and extra payments
Wayne
•
Frustration and financial loss
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
FedEx
To Listen
Live Campaign
Do you manage complaints for
FedEx
?
Logistics
Non-delivery of atm card
Unresolved
Sent
29/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vimmela
Vimmela
•
June 29, 2024
Customer seeks a$300 compensation from fedex for undelivered atm card, agent asking for extra money, causing stress to 73-year-old customer recovering from heart attack.
Other
Stuck at clearance
Unresolved
Sent
24/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Frank
Frank
•
March 24, 2024
Package stuck at clearance for 12 days, requesting reason/solution and apology.
Other
Shipping despite cancellation
Unresolved
Sent
12/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monique
Monique
•
March 12, 2024
Customer seeks undefined from fedex for a package to australia, despite cancelling order 5 times. requesting cancellation of shipment with tracking number 272020663486.
Other
Package delivery scam
Closed
15/3/2024
Sent
16/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Robert
•
February 16, 2024
Customer complains about receiving fraudulent messages from someone claiming to be from fed ex, requesting money for a package.
Other
Delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rayzon
Rayzon
•
Customer is complaining about a 3-day delay in fedex delivery causing them to cancel a flight. they are seeking a refund.
Logistics
Poor service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Bernd
Bernd
•
Customer unhappy with fedex service after acquisition of tnt. issues with payment allocation, unresponsive staff, lost consignments, language barriers in customer service.
Logistics
Clearance delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darryl
Darryl
•
Customer seeks apology and resolution for unclear clearance delay. experienced long hold time, call termination, and unhelpful chat bot from fedex australia.
Package stranded at depot
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Andy
Andy
•
Customer's package is stuck at a depot despite an address change; seeks resolution and apology from FedEx before leaving the country.
Delayed delivery
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Irena
Irena
•
Customer's parcel is delayed at FedEx for 11 days; seeks delivery updates and resolution.
Delayed delivery and extra payments
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Wayne
•
Customer frustrated with FedEx delays, extra charges, and lack of delivery for two years, seeking resolution and an apology.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Package delivery scam
Closed
15/3/2024
Sent
16/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Robert
Package delivery scam
Robert
•
February 16, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
FedEx
Quick Solutions
WE SUGGEST
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending a gift to your relatives interstate. When things don’t go to plan, Ajust’s platform guides you through the process to ensure that the right information goes to the right place so that you can get heard.
Things occasionally go wrong with logistics providers, whether it's the new pair of shoes you're eagerly awaiting or a delay in sending your Christmas present to your relatives interstate. When you need to make a complaint to the business, Ajust's platform guides you through the process so you know what information to include and giving you confidence that your complaint is going to the right place so that you get heard.
How to complain to
FedEx
Ajust helps hundreds of people resolve issues each month. Ajust’s intuitive platform helps you create a complaint that the courier understands so that they can act swiftly to resolve your issue. Here are steps to consider to give you the best chance of a fast and fair outcome.
01
Describe the issue and how it affected you
Explain what went wrong, whether it's a delayed delivery or an error in tracking a shipment. Help the courier by explaining why this issue has affected you.
02
Consider how you’d like the courier to resolve your complaint
Clearly outline the action you expect the courier to take to rectify the issue, whether it involves following up on the delivery or correct tracking details.
03
Gather any materials that support your complaint
Share any documents that might support your complaint, such as tracking confirmation or a copy of a previous conversation with the courier to help with a quicker resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
FedEx
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
FedEx
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
FedEx
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-claimform-en-au.pdf
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
FedEx
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
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FedEx
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