I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
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Macdonald Tatenda
Australian Retirement Trust (ART) Complaints
The fastest way to resolve your Australian Retirement Trust (ART) complaint
Australian Retirement Trust (ART) is a leading provider of retirement solutions in Australia. With a focus on delivering quality services, ART offers a range of options for individuals seeking retirement planning assistance. From superannuation funds to investment strategies, ART aims to address common concerns such as financial security and long-term stability. With a commitment to impartiality, ART strives to provide reliable and trustworthy advice to help individuals navigate the complexities of retirement planning.
COMPLAINTS WE'VE TAKEN CARE OF
Other
Delayed dasp payment
Unresolved
Sent
19/6/2024
Delayed dasp payment
Macdonald Tatenda
•
June 19, 2024
Jeopardized planning, incurred expenses
Outcome Sought
Apology
Compensation
Other
Other
Delayed transfer
Unresolved
Sent
30/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Delayed transfer
Anne
•
May 30, 2024
Money not received
Outcome Sought
Apology
Compensation
Other
Lack of communication
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arthur
Lack of communication
Arthur
•
Significant frustration and anxiety
Outcome Sought
Apology
Compensation
Other
Account closure delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Trevor
Account closure delay
Trevor
•
Needed money for recent operations
Outcome Sought
Apology
Compensation
Other
Other
Phone lines down
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Roslyn
Phone lines down
Roslyn
•
Unable to get account balance
Outcome Sought
Apology
Compensation
Other
Other
Delay in payment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darryn
Delay in payment
Darryn
•
Stressful, urgent need for medicine
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Australian Retirement Trust (ART)
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Australian Retirement Trust (ART)
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Australian Retirement Trust (ART)
We handle everything for you, results guaranteed.
How to contact
Australian Retirement Trust (ART)
Phone
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Post
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Online
https://www.australianretirementtrust.com.au/contact-us
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In person
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Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Australian Retirement Trust (ART)
and how to resolve them
Coming soon!
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The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
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Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
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