I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Macdonald Tatenda
Verified
Australian Retirement Trust (ART)
partners with Ajust
Australian Retirement Trust (ART) Complaints
The best way to resolve complaints with Australian Retirement Trust (ART)
Australian Retirement Trust (ART) is a leading provider of retirement solutions in Australia. With a focus on delivering quality services, ART offers a range of options for individuals seeking retirement planning assistance. From superannuation funds to investment strategies, ART aims to address common concerns such as financial security and long-term stability. With a commitment to impartiality, ART strives to provide reliable and trustworthy advice to help individuals navigate the complexities of retirement planning.
Get heard by Australian Retirement Trust (ART)
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Australian Retirement Trust (ART)
Have a complaint? Click below to resolve your issue with Australian Retirement Trust (ART)
Ajust is putting pressuring on
Australian Retirement Trust (ART)
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Delayed dasp payment
Unresolved
Sent
19/6/2024
Delayed dasp payment
Macdonald Tatenda
•
June 19, 2024
Jeopardized planning, incurred expenses
Outcome Sought
Apology
Compensation
Other
Other
Delayed transfer
Unresolved
Sent
30/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Delayed transfer
Anne
•
May 30, 2024
Money not received
Outcome Sought
Apology
Compensation
Other
Other
Delay in payment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darryn
Delay in payment
Darryn
•
Stressful, urgent need for medicine
Outcome Sought
Apology
Compensation
Other
Other
Phone lines down
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Roslyn
Phone lines down
Roslyn
•
Unable to get account balance
Outcome Sought
Apology
Compensation
Other
Account closure delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Trevor
Account closure delay
Trevor
•
Needed money for recent operations
Outcome Sought
Apology
Compensation
Other
Lack of communication
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arthur
Lack of communication
Arthur
•
Significant frustration and anxiety
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Australian Retirement Trust (ART)
To Listen
Live Campaign
Do you manage complaints for
Australian Retirement Trust (ART)
?
Other
Delayed dasp payment
Unresolved
Sent
19/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Macdonald Tatenda
Macdonald Tatenda
•
June 19, 2024
Delayed dasp payment by australian retirement trust, lack of communication, seeking swift resolution and proof of payment.
Other
Delayed transfer
Unresolved
Sent
30/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Anne
Anne
•
May 30, 2024
Customer is complaining about a delayed $15,000 transfer from australian retirement trust and is seeking an apology and resolution.
Other
Delay in payment
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Darryn
Darryn
•
Customer experiencing delays and lack of communication from australian retirement trust regarding early release of super due to medical reasons.
Other
Phone lines down
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Roslyn
Roslyn
•
Customer unable to access account balance due to phone lines being down, requesting assistance.
Account closure delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Trevor
Trevor
•
Customer frustrated with ART for not closing account despite multiple attempts, needing funds for operations, and threatening legal action if unresolved.
Lack of communication
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Arthur
Arthur
•
Customer is frustrated by lack of communication and seeks support for retirement planning.
The best way to resolve an issue with
Australian Retirement Trust (ART)
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Australian Retirement Trust (ART)
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Australian Retirement Trust (ART)
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Australian Retirement Trust (ART)
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Australian Retirement Trust (ART)
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
customerrelationsteam@comms.australianretirementtrust.com.auDetails missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Australian Retirement Trust (ART)
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Australian Retirement Trust (ART)
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
Cricket Australia
Cricket Australia
Cricket Australia
Europcar
Europcar
Europcar
Westmead Hospital
Westmead Hospital
Westmead Hospital
Yarra Trams
Yarra Trams
Yarra Trams