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Greater Bendigo Council
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Greater Bendigo Council
Complaints

The best way to resolve complaints with
Greater Bendigo Council

The Greater Bendigo Council is a local government body responsible for the administration and provision of services in the Bendigo region. With a focus on community development, infrastructure, and environmental sustainability, the council aims to address common concerns such as waste management, planning and development, and public transport.

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Greater Bendigo Council

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Have a complaint? Click below to resolve your issue with
Greater Bendigo Council

Have a complaint? Click below to resolve your issue with
Greater Bendigo Council

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Greater Bendigo Council
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Local Government

Overgrown branches on footpath

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Godfrey
Overgrown branches on footpath

Godfrey

May 13, 2024

Difficulty walking on footpath

Outcome Sought

Apology

Compensation

Other

Local Government

Dead trees not replaced

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Len
Dead trees not replaced

Len

March 19, 2024

Customer has no trees in front of home

Outcome Sought

Apology

Compensation

Other

Overgrown grass

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Julie
Overgrown grass

Julie

Safety hazards and unsightly appearance

Outcome Sought

Apology

Compensation

Other

Overgrown nature strips

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Bernard
Overgrown nature strips

Bernard

Affects neighborhood appearance and safety

Outcome Sought

Apology

Compensation

Other

Obstructed visibility

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ian
Obstructed visibility

Ian

Significant risk to road users

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Greater Bendigo Council

To Listen

Live Campaign
Do you manage complaints for
Greater Bendigo Council
?
Local Government

Overgrown branches on footpath

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Godfrey

Godfrey

May 13, 2024

Customer complaint about tree branches over footpath, seeking action from greater bendigo council for trimming.
Local Government

Dead trees not replaced

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Len

Len

March 19, 2024

Customer seeking replacement of dead trees planted by council, frustrated with delays and next planting scheduled for 2025.

Overgrown grass

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Julie

Julie

Complaint about overgrown grass posing safety hazards in Strathfieldsaye.

Overgrown nature strips

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Bernard

Bernard

Complaint about overgrown nature strips and parking hazards affecting community safety.

Obstructed visibility

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Ian

Ian

Customer reports safety issues at a junction due to tall grass and broken glass, urging immediate action.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Local Government

Overgrown branches on footpath

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Godfrey
Overgrown branches on footpath

Godfrey

May 13, 2024

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Resolved < 48 hrs

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Resolved < 1week

Resolved

how to raise a complaint with

Greater Bendigo Council

The best way to resolve an issue with 

Greater Bendigo Council

Quick Solutions
Prepared by
Greater Bendigo Council
WE SUGGEST

Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a your council rates or a complaint about an interaction you’ve had with council, Ajust’s platform makes it easy to share your story and send your complaint.

Do you need to make a complaint to your local government? Ajust makes it easy, regardless of whether it's about garbage collection, parking, community facilities or something else. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.

How to complain to

Greater Bendigo Council

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the council in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or a garbage collection issue. Help the council understand how the issue impacted you.
02
Consider how you’d like the council to resolve your complaint
Take the time to explain the action you’d like the council to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the council quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Greater Bendigo Council
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Greater Bendigo Council
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
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Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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We take the effort out of making a complaint. It's fast, fair and free for consumers.

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