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Greater Geelong Council Complaints
The best way to resolve complaints with Greater Geelong Council
The Greater Geelong Council is a local government body responsible for the administration and provision of services in the Greater Geelong area. It oversees various aspects such as planning and development, waste management, community services, and infrastructure maintenance. Some common complaints about the council include issues related to parking, road maintenance, and communication.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Local Government
Unauthorized pipe in yard
Closed
3/7/2024
Sent
18/6/2024
Unauthorized pipe in yard
Zarko
•
June 18, 2024
Daughter tripped over twice
Outcome Sought
Apology
Compensation
Other
Local Government
Derelict house complaint
Unresolved
Sent
8/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Pauline
Derelict house complaint
Pauline
•
March 8, 2024
3 years of no response
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Greater Geelong Council
To Listen
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Do you manage complaints for
Greater Geelong Council
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Local Government
Unauthorized pipe in yard
Closed
3/7/2024
Sent
18/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zarko
Zarko
•
June 18, 2024
Customer upset with greater geelong council for placing pipe in front yard without warning, causing safety hazard. demands removal and apology.
For about 10 days we have had some pipe come through our front yard without any warning from council. The pipe leads to our garden bed where straps have been placed on our tap so it can’t be moved. I have no idea what comes out of the end of that pipe but I will investigate it through the ombudsman. My daughter has tripped over twice while playing in the front yard thankfully she has not hit herself a lot. Get this pipe out of my front yard or I’ll be pulling it apart in 24hrs. The lack of info and respect for other people property is a standard for this council. Disgusted and want answers
Local Government
Derelict house complaint
Unresolved
Sent
8/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Pauline
Pauline
•
March 8, 2024
Complaint about derelict house at 123 marshaltown rd, lack of response from greater geelong council, considering contacting geelong advertiser for action.
I sent letter and photos re derelict house 123 Marshaltown Rd, have complained about this for 3 years now, should be on your record. International womens day today, shortage of housing for women with children. Woould it be better if I contacted Geelong Advertiser, what do you suggest. I never got a response from previous letter and photos about 2 weeks ago.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Local Government
Unauthorized pipe in yard
Closed
3/7/2024
Sent
18/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Zarko
Unauthorized pipe in yard
Zarko
•
June 18, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Greater Geelong Council
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Do you need to make a complaint to your local government? Ajust makes it easy, regardless of whether it's about garbage collection, parking, community facilities or something else. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.
How to complain to
Greater Geelong Council
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the council in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or a garbage collection issue. Help the council understand how the issue impacted you.
02
Consider how you’d like the council to resolve your complaint
Take the time to explain the action you’d like the council to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the council quickly understand your issue and work towards a resolution.
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