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H&R Block
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H&R Block
Complaints

The best way to resolve complaints with
H&R Block

H&R Block is a tax preparation company that offers services to individuals and businesses. With a focus on accuracy and efficiency, they assist clients in filing their tax returns and provide guidance on tax-related matters. Some common complaints about H&R Block include long wait times during peak tax season and occasional errors in tax calculations. However, they strive to address these concerns and provide reliable tax solutions.

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H&R Block

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H&R Block

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H&R Block
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Other

Delays in processing return

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tim
Delays in processing return

Tim

May 10, 2024

Disrupted processing of estate

Outcome Sought

Apology

Compensation

Other

Other

Double charge

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elanor-Rose
Double charge

Elanor-Rose

January 11, 2024

Money taken out of account

Outcome Sought

Apology

Compensation

Other

Incorrect tax refund information

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michael
Incorrect tax refund information

Michael

Customer now owes money unexpectedly

Outcome Sought

Apology

Compensation

Other

Delayed funds transfer

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Darren
Delayed funds transfer

Darren

Customer has not received money

Outcome Sought

Apology

Compensation

Other

Poor service and incorrect address

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sarvin
Poor service and incorrect address

Sarvin

Stress and potential PR application issues

Outcome Sought

Apology

Compensation

Other

Return not lodged

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
TAX
Return not lodged

TAX

Experiencing financial issues

Outcome Sought

Apology

Compensation

Other

Incorrect tax return submission

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Robin
Incorrect tax return submission

Robin

Affects Affordable Housing application

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

H&R Block

To Listen

Live Campaign
Do you manage complaints for
H&R Block
?
Other

Delays in processing return

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tim

Tim

May 10, 2024

Customer seeking resolution for delayed tax return for late mother, concerned about ongoing delays and possible untoward activity.
Other

Double charge

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elanor-Rose

Elanor-Rose

January 11, 2024

Customer wants an apology from h&r block for being charged twice and seeks to get their money back.

Incorrect tax refund information

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Michael

Michael

Customer seeks HR Block to cover ATO debt and an apology for poor service regarding tax return handling.

Delayed funds transfer

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Darren

Darren

Customer complains about missing funds, poor communication, and rudeness from H&R Block, seeking resolution and an apology.

Poor service and incorrect address

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sarvin

Sarvin

Customer complains about poor service, incorrect tax assessment, and lack of accountability from H&R Block, seeking an apology and resolution.

Return not lodged

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
TAX

TAX

Customer frustrated with poor service from H&R Block agent Chris D, who failed to lodge tax return despite multiple follow-ups and complaints.

Incorrect tax return submission

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Robin

Robin

Customer requests urgent correction of tax return errors for Affordable Housing application.

COMPLAINTS RESOLVED THROUGH AJUST

Live Campaign
Other

Double charge

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elanor-Rose
Double charge

Elanor-Rose

January 11, 2024

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Resolved < 48 hrs

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Resolved < 1week

Resolved

how to raise a complaint with

H&R Block

The best way to resolve an issue with 

H&R Block

Quick Solutions
Prepared by
H&R Block
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.

Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.

How to complain to

H&R Block

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
H&R Block
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04
Fair and Free
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H&R Block
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Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

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