I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vicki
Verified
Jim's Cleaning
partners with Ajust
Jim's Cleaning Complaints
The best way to resolve complaints with Jim's Cleaning
Jim's Cleaning is a well-established cleaning service in Australia. With a wide range of services available, they cater to both residential and commercial clients. Customers have reported issues with punctuality and communication, but overall, Jim's Cleaning is known for their reliable and efficient service.
Get heard by Jim's Cleaning
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Jim's Cleaning
Have a complaint? Click below to resolve your issue with Jim's Cleaning
Ajust is putting pressuring on
Jim's Cleaning
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
COMPLAINTS SENT THROUGH AJUST
Live Campaign
Substandard cleaning job
Unresolved
Sent
12/7/2024
Substandard cleaning job
Vicki
•
July 12, 2024
Had to spend extra time cleaning
Outcome Sought
Apology
Compensation
Other
Other
Not paid
Unresolved
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Hayden
Not paid
Hayden
•
June 14, 2024
Financial loss
Outcome Sought
Apology
Compensation
Other
Other
Faulty oven/stove top
Closed
Sent
17/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gillian
Faulty oven/stove top
Gillian
•
April 17, 2024
Oven not working, stove top ring not feeding gas, upset and frightened
Outcome Sought
Apology
Compensation
Other
Other
Stains not removed
Unresolved
Sent
9/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leanne
Stains not removed
Leanne
•
April 9, 2024
Carpets left very wet
Outcome Sought
Apology
Compensation
Other
Other
Unprofessional behavior
Closed
Sent
25/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon
Unprofessional behavior
Sharon
•
March 25, 2024
Caused unease and annoyance
Outcome Sought
Apology
Compensation
Other
Other
Unsatisfactory cleaning job
Unresolved
Sent
14/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Diana
Unsatisfactory cleaning job
Diana
•
March 14, 2024
Had to spend extra time cleaning
Outcome Sought
Apology
Compensation
Other
Other
Poor service and communication
Unresolved
10/4/2024
Sent
13/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Astrid
Poor service and communication
Astrid
•
March 13, 2024
Left in a difficult situation
Outcome Sought
Apology
Compensation
Other
Other
Poor cleaning service
Unresolved
Sent
8/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Victor
Poor cleaning service
Victor
•
March 8, 2024
Wasted time and money
Outcome Sought
Apology
Compensation
Other
Other
This guy is bullying and harassing me. I am at the verge of calling the police. I have text communication with him to prove it.
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lily
This guy is bullying and harassing me. I am at the verge of calling the police. I have text communication with him to prove it.
Lily
•
Outcome Sought
Apology
Compensation
Other
Other
Incomplete cleaning service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janee
Incomplete cleaning service
Janee
•
Delayed key handover, additional rent, need to clean house again
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Jim's Cleaning
To Listen
Live Campaign
Do you manage complaints for
Jim's Cleaning
?
Substandard cleaning job
Unresolved
Sent
12/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vicki
Vicki
•
July 12, 2024
Customer is seeking $450 and an apology from jim's cleaning for substandard house and window cleaning job done by pramrod sharna.
Other
Not paid
Unresolved
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Hayden
Hayden
•
June 14, 2024
Customer seeking apology and compensation for unpaid employment trial at jim's cleaning branch in wagga.
Other
Faulty oven/stove top
Closed
Sent
17/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gillian
Gillian
•
April 17, 2024
Customer seeks $130-200 reimbursement and apology from jim's cleaning due to franchisee's unprofessional behavior and oven/stove issues.
Other
Stains not removed
Unresolved
Sent
9/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leanne
Leanne
•
April 9, 2024
Customer unhappy with cleaning service from jim's cleaning, seeking $130 and apology for inability to remove stains and leaving carpets wet.
Other
Unprofessional behavior
Closed
Sent
25/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon
Sharon
•
March 25, 2024
Customer seeks apology from jim's cleaning for chris hall's unprofessional behavior, including temper outburst and foul language during floor cleaning service.
Other
Unsatisfactory cleaning job
Unresolved
Sent
14/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Diana
Diana
•
March 14, 2024
Unsatisfactory end of lease clean with jim's cleaning in albion park, nsw. requesting refund due to incomplete cleaning and additional charges.
Other
Poor service and communication
Unresolved
10/4/2024
Sent
13/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Astrid
Astrid
•
March 13, 2024
Customer upset with jim's cleaning for slow response, giving away agreed time slots, and lack of empathy. disgusted with unprofessional behavior and focus on money.
Other
Poor cleaning service
Unresolved
Sent
8/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Victor
Victor
•
March 8, 2024
Customer unsatisfied with jim's cleaning service, poor cleaning quality, unprofessional behavior, requested refund of $240, concerns about payment process.
Other
This guy is bullying and harassing me. I am at the verge of calling the police. I have text communication with him to prove it.
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lily
Lily
•
Customer complaint about employee gashan at roxborough park location.
Other
Incomplete cleaning service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Janee
Janee
•
Customer unsatisfied with jim's cleaning service, seeking full refund for incomplete end of lease clean causing delay and extra expenses.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Faulty oven/stove top
Closed
Sent
17/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gillian
Faulty oven/stove top
Gillian
•
April 17, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Unprofessional behavior
Closed
Sent
25/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sharon
Unprofessional behavior
Sharon
•
March 25, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Jim's Cleaning
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Jim's Cleaning
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Jim's Cleaning
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Jim's Cleaning
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Jim's Cleaning
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Jim's Cleaning
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Jim's Cleaning
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
Cricket Australia
Cricket Australia
Cricket Australia
Europcar
Europcar
Europcar
Westmead Hospital
Westmead Hospital
Westmead Hospital
Yarra Trams
Yarra Trams
Yarra Trams