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Lee
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Jim's Mowing
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Jim's Mowing Complaints
The best way to resolve complaints with Jim's Mowing
Jim's Mowing offers professional lawn care services in Australia. With a team of experienced gardeners, they provide reliable and efficient mowing, trimming, and garden maintenance solutions. Customers can rely on Jim's Mowing for their regular lawn care needs.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Road rule violation
Unresolved
Sent
2/3/2024
Road rule violation
Lee
•
March 2, 2024
Endangered safety of customer and grandkids
Outcome Sought
Apology
Compensation
Other
Other
No contact from andrew
Closed
Sent
9/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Genney
No contact from andrew
Genney
•
January 9, 2024
Inconvenience, disappointment
Outcome Sought
Apology
Compensation
Other
Service provider did not show
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maryanne
Service provider did not show
Maryanne
•
Customer disappointed and needs new service
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Jim's Mowing
To Listen
Live Campaign
Do you manage complaints for
Jim's Mowing
?
Other
Road rule violation
Unresolved
Sent
2/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lee
Lee
•
March 2, 2024
Customer complaint regarding dangerous driving by jim's mowing franchisee, seeking apology and resolution for inappropriate behavior in front of grandkids.
This JIms Lawnmowing franchise drive, should no the road rules if you are merging do not cut the other driver off the road
11.05AM Pacific Hwy Charmhaven NSW 2263. I followed the driver to get his number plate, and the foul and abusing language was disgusting as I has my two grandkids in the car. I had follow him in to Blue Haven where I live and finally got his number plater as I moved in front of him. Great to see a franchise acting in this manner
Other
No contact from andrew
Closed
Sent
9/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Genney
Genney
•
January 9, 2024
Customer complains about andrew foster from jim's mowing lawnton for cancelling appointments and not providing garden maintenance services.
Complaint re Jim’s Mowing Lawnton – Weed Control & Gardening only
Andrew Foster attended onsite to quote on weed control, assisting with remulching & general garden tidy up
06 Dec 23 Booking made for 0730 hrs.
05 Dec 23 At 2006hrs Andrew sent SMS cancelling his attendance on 06 Dec 23 & requesting I reschedule – I agreed to change & Andrew replied saying he would let me know his availability the following morning
07 Dec 23 Nothing was received from Andrew, so I sent him a message requesting an update as to when & if he could still do the gardening job. Andrew replied advising he could do Thursday 14 Dec 23 at 12pm which I accepted.
14 Dec 23 Andrew attended on site & persevered for about 1.25 hrs – the outside temperature was 39 degrees – way too hot to be gardening. I paid him for his time & once again he said he would get back to me the next day with his availability – It is now 09 Jan 24 & sadly there has been no contact from Andrew.
Such a situation does not reflect well on Jim’s Mowing.
My husband & I are in our late 70s & we do have mobility issues. We really need help with the initial weed control & tidy up of our property & ongoing garden maintenance. Andrew came across as a very polite young man however, it’s obvious he does not want our job. What is most disappointing is he hasn’t had the courtesy to let us know. We need someone to help us now & Andrew Foster is not that person
Service provider did not show
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maryanne
Maryanne
•
Customer disappointed with Jim's Mowing for no-show appointment and lack of communication regarding rose pruning.
Waited all day to have my roses pruned professionally. Alexander Manucci never showed up. Did not answer text or phone call. Very disappointed. Will have to find someone else to prune my roses.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
No contact from andrew
Closed
Sent
9/1/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Genney
No contact from andrew
Genney
•
January 9, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
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Jim's Mowing
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Jim's Mowing
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