I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Catherine
Verified
Kia
partners with Ajust
Kia Complaints
The best way to resolve complaints with Kia
Kia, a well-known automotive brand, offers a wide range of vehicles to suit various needs and preferences. With a focus on quality and innovation, Kia strives to provide reliable and efficient transportation options. While some customers may have concerns about specific aspects of their vehicles or services, Kia aims to address these issues promptly and ensure customer satisfaction.
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Have a complaint? Click below to resolve your issue with Kia
Have a complaint? Click below to resolve your issue with Kia
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Kia
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Audio system not working
Unresolved
Sent
14/7/2024
Audio system not working
Catherine
•
July 14, 2024
Inconvenience
Outcome Sought
Apology
Compensation
Other
Other
Missing workshop manual
Unresolved
Sent
18/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Delerine
Missing workshop manual
Delerine
•
June 18, 2024
Difficulty understanding car features
Outcome Sought
Apology
Compensation
Other
Other
Steering wheel barrel
Unresolved
Sent
13/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Elizabeth
Steering wheel barrel
Elizabeth
•
June 13, 2024
Delay in receiving part
Outcome Sought
Apology
Compensation
Other
Other
Multiple car issues
Unresolved
Sent
28/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Claire
Multiple car issues
Claire
•
May 28, 2024
Lost money, stress, anxiety
Outcome Sought
Apology
Compensation
Other
Other
Car not charging
Closed
Sent
23/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gai
Car not charging
Gai
•
May 23, 2024
Without a car for 2 months
Outcome Sought
Apology
Compensation
Other
Other
Paint cracked on mirror
Closed
20/6/2024
Sent
16/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Faina
Paint cracked on mirror
Faina
•
May 16, 2024
Delay in resolution
Outcome Sought
Apology
Compensation
Other
Other
Park break switch broken
Closed
16/5/2024
Sent
14/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Luigi
Park break switch broken
Luigi
•
May 14, 2024
Expensive replacement needed
Outcome Sought
Apology
Compensation
Other
Other
Showing warning light on my dashboard.
Closed
25/5/2024
Sent
14/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Urszula
Showing warning light on my dashboard.
Urszula
•
May 14, 2024
I have been told to drive less my car.
Outcome Sought
Apology
Compensation
Other
Other
Warranty claim delay
Closed
27/5/2024
Sent
7/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Warranty claim delay
John
•
May 7, 2024
Unable to drive, inconvenience
Outcome Sought
Apology
Compensation
Other
Other
Wheel alignment not done
Unresolved
Sent
5/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Wheel alignment not done
Kevin
•
May 5, 2024
Down $700
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Kia
To Listen
Live Campaign
Do you manage complaints for
Kia
?
Audio system not working
Unresolved
Sent
14/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Catherine
Catherine
•
July 14, 2024
Customer seeks apology and resolution from kia for audio system issue on 2017 kia cerato, frustrated by lack of communication and timeline.
Other
Missing workshop manual
Unresolved
Sent
18/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Delerine
Delerine
•
June 18, 2024
Customer purchased new kia cerato hatchback, wants hard copy workshop manual instead of app due to age and lack of expertise.
Other
Steering wheel barrel
Unresolved
Sent
13/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Elizabeth
Elizabeth
•
June 13, 2024
Customer seeking undefined from kia for new steering wheel barrel purchased from von bibra, robina, unhappy with communication.
Other
Multiple car issues
Unresolved
Sent
28/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Claire
Claire
•
May 28, 2024
Customer seeks car replacement and apology from kia due to multiple issues with carnival causing stress and financial loss.
Other
Car not charging
Closed
Sent
23/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gai
Gai
•
May 23, 2024
Customer seeking replacement for kia ev6 that won't charge after being at dealership for almost 2 months, still no satisfaction.
Other
Paint cracked on mirror
Closed
20/6/2024
Sent
16/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Faina
Faina
•
May 16, 2024
Customer seeking resolution and apology from kia for cracked paint on mirror, lack of response and poor service from dealer.
Other
Park break switch broken
Closed
16/5/2024
Sent
14/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Luigi
Luigi
•
May 14, 2024
Customer seeks recall and replacement switch for broken park break switch on kia optima 2016, expressing loyalty to kia.
Other
Showing warning light on my dashboard.
Closed
25/5/2024
Sent
14/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Urszula
Urszula
•
May 14, 2024
Long wait to see car, requesting prompt check
Other
Warranty claim delay
Closed
27/5/2024
Sent
7/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
John
•
May 7, 2024
Customer seeks expedited service and a service vehicle from kia for a two-year-old car under warranty that cannot be driven.
Other
Wheel alignment not done
Unresolved
Sent
5/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kevin
Kevin
•
May 5, 2024
Customer seeks compensation and apology from kia for being charged $700 for a repair that should have been covered under warranty.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Car not charging
Closed
Sent
23/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gai
Car not charging
Gai
•
May 23, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Paint cracked on mirror
Closed
20/6/2024
Sent
16/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Faina
Paint cracked on mirror
Faina
•
May 16, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Park break switch broken
Closed
16/5/2024
Sent
14/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Luigi
Park break switch broken
Luigi
•
May 14, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Showing warning light on my dashboard.
Closed
25/5/2024
Sent
14/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Urszula
Showing warning light on my dashboard.
Urszula
•
May 14, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Warranty claim delay
Closed
27/5/2024
Sent
7/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Warranty claim delay
John
•
May 7, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Radio and screen not working
Closed
Sent
22/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Neil
Radio and screen not working
Neil
•
March 22, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Malfunctioning lights and systems
Closed
Sent
14/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jane
Malfunctioning lights and systems
Jane
•
February 14, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Am radio crackly
Closed
Sent
7/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Richard
Am radio crackly
Richard
•
February 7, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Kia
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Kia
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Kia
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Kia
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Kia
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Kia
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
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Kia
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