Mazda

Complaints

Customer experiencing power steering issues after recent maintenance at rockhampton mazda, seeking resolution as a pensioner in need of reliable transportation.

Customer is seeking $1100 and an apology from mazda for feeling ripped off after price drop on recently purchased mazda cx5.

Customer seeks new tyres due to uneven wear caused by bt 50 bump steering issue, unhappy with mazda's response.

Customer complains about transmission and headlight issues with mazda bt50, seeking proactive replacement of transmission computer and body control module.

Customer is complaining about ongoing issues with the 'i stop' feature in their mazda 3 sedan and dissatisfaction with the dealership's response.

Seeking refund for failed or non-applied paint protection, requesting replacement vehicle instead of cut and polish.

Complaint about mazda cx 5 tailgate intermittently failing to open, despite previous investigations and loan vehicle provided. seeking rectification.

Customer complains about the radio on their mazda 2 dropping in and out despite multiple software updates. threatens further action if no response within 5 days.

Hi not sure who this is going to but we need some resolve in a Mazda cx 5 akera we live in w.a our closest Mazda service is Geraldton but we are looking to go further, We have Mazda cx5 akera 2015 my fiancé the owner of this vehicles IR7116 has on her behalf to get this sorted and we have checked forum and reviews of the diesel motors, now our issuies is the car has been very good until last 10 months we have had a head replacement and we had no warning lights nothing just radiator coolant over flowing and we got this fixed as the mechanic that fixed this had never seen this before it was the head gasket was recest in the alloy head and was just blowing hot air in coolant so we were bit pissed that this has happened as we tried getting on to Mazda for partial money back as this should have been Mazda rectified cost us 8000dollars so we end up getting new head, now 10 months later we got oil issues we had no noise or any thing like temp warning or other noticeable noises very quite and its only has around 190000 klm there abouts so we had it booked in to get service and oil checked oil lifter got fixed replace im assuming the mechanics took test drive and went back to service and had phone call now they saying that it has knocking noise so basically it stuffed so story goes on but we got quote saying its going to be around 16000dollars and that is for secondhand motor that already has 150000klms on it. So as we have research on forums and other media and social that we have found that there is such a big issuie on these motors from 2012 to 2016 that Mazda have knowing these problems with oil and carbon and dpf failures of these diesel motors and yet still sold thousands of these Mazda range to customers all over Australia ect or the world, our Mazda has been from the go when my partner bought this particular vehicle she has had mechanics drop parts in the car damaging the door frame floor, and we had parts of plastic under carriage not put on properly and air pipes not clamped on ect in the past. So as this quote I have attached is very expensive my fiancé is a carer for her mother of 87 and this is the only reliable vehicle that she has for her mother to use for doctors appointments and needs to travel long distance to perth sometimes and now she has no car. So we are getting a second opinion from another mechanic soon, we have no money due to all cost of living and im working but just scraping thru, as my partner has ask me to send this and we may need to go further through this as she asked for Mazda to come up with new motor or complete new car on goodwill as we have tried getting some money back for the head replacement but Mazda didn’t come to the party, so now we are asking for answers for this if this isn’t a resolve to help we are going to look further to accc and consumer protection and then well go to media and get few other Mazda owners to help with this and there complaints

Customer seeks $14,500 from mazda for new engine in 2012 cx5 used for retirement. no transport, seeking assistance.