I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
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Selda
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Nissan
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Nissan Complaints
The best way to resolve complaints with Nissan
Nissan, a well-known automotive manufacturer, offers a wide range of vehicles to suit various needs and preferences. With a global presence, Nissan has established itself as a reliable brand in the automotive industry. Customers may have concerns regarding issues such as vehicle performance, customer service, or pricing.
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Have a complaint? Click below to resolve your issue with Nissan
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Service quality and oversight
Unresolved
Sent
22/5/2024
Service quality and oversight
Selda
•
May 22, 2024
Customer decided to take business elsewhere
Outcome Sought
Apology
Compensation
Other
Other
Faulty
Closed
Sent
1/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jennifer
Faulty
Jennifer
•
May 1, 2024
Stranded for work, emergency
Outcome Sought
Apology
Compensation
Other
Other
Common problem with auto gearbox cvt
Unresolved
Sent
11/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Common problem with auto gearbox cvt
John
•
March 11, 2024
Outcome Sought
Apology
Compensation
Other
Other
Cvt issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stephanie
Cvt issues
Stephanie
•
Having a vehicle that is unsafe to have children in
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Nissan
To Listen
Live Campaign
Do you manage complaints for
Nissan
?
Other
Service quality and oversight
Unresolved
Sent
22/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Selda
Selda
•
May 22, 2024
Customer seeks replacement of missing under tray and an apology from nissan due to multiple service issues and lack of care for loyalty.
Having been a loyal customer of Burwood Nissan since purchasing my Nissan Qashqai from them, I've recently encountered such disappointing experiences that I've decided to take my business elsewhere.
During my last two visits, I faced significant issues. Last year, I was informed that my left and right-hand drive shaft seals needed replacement. I scheduled the service, anticipating a prompt return of my car. However, they initially ordered the wrong part, necessitating an extra day to obtain the correct one. Subsequently, I was informed that they had received the wrong part altogether. After several days, when I finally retrieved my car, I was informed that apprentices had mistakenly installed parts on the wrong side. Despite this mishap, I gave them the benefit of the doubt, understanding that mistakes happen.
Shortly after, my car experienced starting issues at the dealer, which they attributed to their oversight during servicing. They jump-started it for me to return home, but the problem persisted. They acknowledged their error and offered to replace my battery free of charge.
This year, during my regular service, I was shocked to be informed that my car's under tray was missing and would cost $785 to replace. I expressed disbelief, as I would have undoubtedly noticed such a significant part missing. When I raised my concerns with the receptionist, she dismissively brushed them aside and focused solely on payment, displaying a lack of care for my longstanding loyalty as a customer.
I firmly believe that their previous oversight led to a rush in returning my car, resulting in the neglect of reinstalling the under tray. Never once was the absence of this part mentioned during previous visits, further solidifying my belief in their negligence
Other
Faulty
Closed
Sent
1/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jennifer
Jennifer
•
May 1, 2024
Customer complaint about faulty cvt transmission, repairs unaffordable, causing work and emergency issues.
Cvt transmission is faulty and repairs cost is unaffordable
I am now stranded for work and in an emergency
Other
Common problem with auto gearbox cvt
Unresolved
Sent
11/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
John
•
March 11, 2024
Customer seeks coverage for common transmission issue under extended warranty for nissan pulsar auto 2015 model.
I have a Nissan pulsar auto 2015 model with the common problem with the auto gearbox cvt is it covered under you extended warranty with this problem
Other
Cvt issues
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stephanie
Stephanie
•
Customer wants car fixed due to cvt issues.
Cvt issues
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Faulty
Closed
Sent
1/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jennifer
Faulty
Jennifer
•
May 1, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Nissan
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Nissan
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Nissan
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Nissan
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Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Nissan
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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