I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rob
Verified
Mercedes-Benz
partners with Ajust
Mercedes-Benz Complaints
The best way to resolve complaints with Mercedes-Benz
Mercedes-Benz, a leading automotive manufacturer, offers a wide range of luxury vehicles known for their performance and reliability. With a strong global presence, Mercedes-Benz provides customers with innovative technology and cutting-edge design. From sedans to SUVs, their diverse lineup caters to various preferences and needs. While some customers may have concerns about pricing or maintenance costs, Mercedes-Benz strives to deliver exceptional quality and customer satisfaction.
Get heard by Mercedes-Benz
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Have a complaint? Click below to resolve your issue with Mercedes-Benz
Have a complaint? Click below to resolve your issue with Mercedes-Benz
Ajust is putting pressuring on
Mercedes-Benz
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Outstanding account receivable
Unresolved
Sent
19/6/2024
Outstanding account receivable
Rob
•
June 19, 2024
Unable to contact for payment
Outcome Sought
Apology
Compensation
Other
Other
Service pack not disclosed
Unresolved
Sent
17/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ahsan
Service pack not disclosed
Ahsan
•
June 17, 2024
Customer unaware of service pack
Outcome Sought
Apology
Compensation
Other
Other
Poor customer service
Unresolved
Sent
10/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Poor customer service
Wayne
•
June 10, 2024
Delay in receiving assistance
Outcome Sought
Apology
Compensation
Other
Other
Recall and uber
Closed
25/6/2024
Sent
7/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Najmeh
Recall and uber
Najmeh
•
June 7, 2024
Inconvenience, frustration
Outcome Sought
Apology
Compensation
Other
Other
Faded glass and bubbles on chrome under 5 years from purchase
Unresolved
Sent
28/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dhiren
Faded glass and bubbles on chrome under 5 years from purchase
Dhiren
•
May 28, 2024
Unhappy with quality, need to pay for labor
Outcome Sought
Apology
Compensation
Other
Other
Saleman doesnt help
Closed
25/5/2024
Sent
23/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Huu toi
Saleman doesnt help
Huu toi
•
May 23, 2024
No assistance after deposit
Outcome Sought
Apology
Compensation
Other
Other
Passenger side door handle
Unresolved
Sent
18/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jatin
Passenger side door handle
Jatin
•
May 18, 2024
Breaking like a cheap car
Outcome Sought
Apology
Compensation
Other
Other
Order cancellation after 14 months
Unresolved
Sent
24/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leigh
Order cancellation after 14 months
Leigh
•
April 24, 2024
Delayed purchase, frustration
Outcome Sought
Apology
Compensation
Other
Other
Engine issue
Closed
Sent
22/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Manjot
Engine issue
Manjot
•
April 22, 2024
Inconvenience, car not usable
Outcome Sought
Apology
Compensation
Other
Other
Additional work required after purchase
Unresolved
Sent
18/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Additional work required after purchase
John
•
February 18, 2024
Unexpected expenses and inconvenience
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Mercedes-Benz
To Listen
Live Campaign
Do you manage complaints for
Mercedes-Benz
?
Other
Outstanding account receivable
Unresolved
Sent
19/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Rob
Rob
•
June 19, 2024
Customer unable to contact mulgrave office for payment of supplied product
Other
Service pack not disclosed
Unresolved
Sent
17/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ahsan
Ahsan
•
June 17, 2024
Customer seeks compensation for undisclosed service pack on new car purchase.
Other
Poor customer service
Unresolved
Sent
10/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Wayne
•
June 10, 2024
Customer experienced a blown tire, called mercedes-benz roadside assistance but received no help, only automated messages. frustrated with lack of assistance, will not renew.
Other
Recall and uber
Closed
25/6/2024
Sent
7/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Najmeh
Najmeh
•
June 7, 2024
Customer unhappy with mercedes-benz service, multiple recalls, long wait times, uber code not working, poor customer service at parramatta location.
Other
Faded glass and bubbles on chrome under 5 years from purchase
Unresolved
Sent
28/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Dhiren
Dhiren
•
May 28, 2024
Customer unhappy with poor quality spares, seeking reimbursement for labor costs, considering legal action against mercedes-benz.
Other
Saleman doesnt help
Closed
25/5/2024
Sent
23/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Huu toi
Huu toi
•
May 23, 2024
Customer upset about lack of help from salesman after making a deposit.
Other
Passenger side door handle
Unresolved
Sent
18/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jatin
Jatin
•
May 18, 2024
Customers are unhappy with the quality of the passenger side door handle on c200 my14 and other models, expecting better materials.
Other
Order cancellation after 14 months
Unresolved
Sent
24/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leigh
Leigh
•
April 24, 2024
Customer ordered a sprinter van from mercedes-benz, waited 14 months, then was told they couldn't get one. refunded $5000, no explanation, waiting for 2025 order.
Other
Engine issue
Closed
Sent
22/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Manjot
Manjot
•
April 22, 2024
Customer is complaining about mercedes-benz dealership being unresponsive to engine issue on 18-month-old car and not providing promised loan car.
Other
Additional work required after purchase
Unresolved
Sent
18/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
John
•
February 18, 2024
Customer seeks $2,500 from mercedes-benz for additional work on a certified mb used car, including tyres and gear box service.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Recall and uber
Closed
25/6/2024
Sent
7/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Najmeh
Recall and uber
Najmeh
•
June 7, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Saleman doesnt help
Closed
25/5/2024
Sent
23/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Huu toi
Saleman doesnt help
Huu toi
•
May 23, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
Other
Engine issue
Closed
Sent
22/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Manjot
Engine issue
Manjot
•
April 22, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Mercedes-Benz
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Mercedes-Benz
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
Mercedes-Benz
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Mercedes-Benz
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Mercedes-Benz
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
Mercedes-Benz
Coming soon!
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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Mercedes-Benz
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