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Sutherland Shire Council
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Sutherland Shire Council
Complaints

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Sutherland Shire Council

Sutherland Shire Council, located in the southern suburbs of Sydney, is a local government authority responsible for providing a range of services to the community. With a focus on infrastructure, planning, and environmental management, the council aims to address common concerns such as waste management, parking, and development regulations.

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Sutherland Shire Council

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Sutherland Shire Council

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Sutherland Shire Council

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Sutherland Shire Council
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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Local Government

Noise pollution day and night time from Shark park 461 Captain Cook Dr Woolooware (Membar Bar at the stadium Shark Park) I am sure it’s from the operation of 2 generators or other heavy units One of them is located and works inside the utility room Southern Comfort Member Bar at the stadium Shark Park The second one is installed and working at the exit of the utility room Southern Comfort Member Bar above the door outside Sometimes they work together at the same time , sometimes separately 24hours/7

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tatasiana
Noise pollution day and night time from Shark park 461 Captain Cook Dr Woolooware (Membar Bar at the stadium Shark Park) I am sure it’s from the operation of 2 generators or other heavy units One of them is located and works inside the utility room Southern Comfort Member Bar at the stadium Shark Park The second one is installed and working at the exit of the utility room Southern Comfort Member Bar above the door outside Sometimes they work together at the same time , sometimes separately 24hours/7

Tatasiana

April 11, 2024

This sound travels through the walls into all rooms I have tried to close doors and windows I’ve tried using earplugs It’s of no help Sleep is impossible and it makes life miserable Make me depressed in the morning

Outcome Sought

Apology

Compensation

Other

Local Government

Fall due to missing handrail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jason
Fall due to missing handrail

Jason

April 4, 2024

Injury requiring surgery

Outcome Sought

Apology

Compensation

Other

Local Government

Nasty fall

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jason
Nasty fall

Jason

Broken arm, surgery

Outcome Sought

Apology

Compensation

Other

Local Government

Unregistered pet fine

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jayden
Unregistered pet fine

Jayden

Unable to resolve issue

Outcome Sought

Apology

Compensation

Other

Legal error in assessment report

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul
Legal error in assessment report

Paul

Perceived bias in favor of applicant

Outcome Sought

Apology

Compensation

Other

Overgrown plants and rubbish

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elizabeth
Overgrown plants and rubbish

Elizabeth

Culdesac flooding

Outcome Sought

Apology

Compensation

Other

No signage for wet cement

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sandra
No signage for wet cement

Sandra

Scooter bogged in wet cement

Outcome Sought

Apology

Compensation

Other

Unsafe entry conditions

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sinead
Unsafe entry conditions

Sinead

Child fell and could be injured

Outcome Sought

Apology

Compensation

Other

Lack of certifications and insurance

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Samatha
Lack of certifications and insurance

Samatha

Undermines trust and safety

Outcome Sought

Apology

Compensation

Other

Missed rubbish collection

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Daniel
Missed rubbish collection

Daniel

Disrupted cleanliness of property

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Sutherland Shire Council

To Listen

Live Campaign
Do you manage complaints for
Sutherland Shire Council
?
Local Government

Noise pollution day and night time from Shark park 461 Captain Cook Dr Woolooware (Membar Bar at the stadium Shark Park) I am sure it’s from the operation of 2 generators or other heavy units One of them is located and works inside the utility room Southern Comfort Member Bar at the stadium Shark Park The second one is installed and working at the exit of the utility room Southern Comfort Member Bar above the door outside Sometimes they work together at the same time , sometimes separately 24hours/7

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tatasiana

Tatasiana

April 11, 2024

Customer wants complaint reviewed quickly and fair decision made by sutherland shire council.
Local Government

Fall due to missing handrail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jason

Jason

April 4, 2024

Customer's fiancé fell due to missing handrail at south cronulla, resulting in surgery. ambulance called, taken to sutherland hospital.
Local Government

Nasty fall

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jason

Jason

Fiancé fell down stairs, broke arm. requesting compensation from sutherland shire council for lack of handrail.
Local Government

Unregistered pet fine

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jayden

Jayden

Customer seeks apology and resolution from sutherland shire council for false claim, lack of response, and harassment causing mental distress.

Legal error in assessment report

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul

Paul

Complaint about legal errors and perceived bias in council assessment report for DA 22/0235.

Overgrown plants and rubbish

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Elizabeth

Elizabeth

The storm water drain is overgrown and clogged, risking flooding in the cul-de-sac.

No signage for wet cement

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sandra

Sandra

Customer complains about lack of signage for wet cement, causing a disability scooter to get stuck, and seeks an apology from the council.

Unsafe entry conditions

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Sinead

Sinead

Customer complains about unsafe entry at Cronulla South Public School, citing steep, uneven, and slippery conditions causing children to fall.

Lack of certifications and insurance

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Samatha

Samatha

Complaint about unlicensed beauty services posing health risks; requests investigation and compliance enforcement.

Missed rubbish collection

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Daniel

Daniel

Missed rubbish collection on 2 December 2024; request for immediate collection and resolution.

COMPLAINTS RESOLVED THROUGH AJUST

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how to raise a complaint with

Sutherland Shire Council

The best way to resolve an issue with 

Sutherland Shire Council

Quick Solutions
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Sutherland Shire Council
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a your council rates or a complaint about an interaction you’ve had with council, Ajust’s platform makes it easy to share your story and send your complaint.

Do you need to make a complaint to your local government? Ajust makes it easy, regardless of whether it's about garbage collection, parking, community facilities or something else. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.

How to complain to

Sutherland Shire Council

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the council in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or a garbage collection issue. Help the council understand how the issue impacted you.
02
Consider how you’d like the council to resolve your complaint
Take the time to explain the action you’d like the council to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the council quickly understand your issue and work towards a resolution.
04
Fair and Free
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Sutherland Shire Council
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Fair and Free
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Sutherland Shire Council
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Resolving issues with Ajust

Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!

How Ajust works, user shares their story

Tell your story

You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Submit your complaint

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Get your resolution

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

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How much does it cost?

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Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

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