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Sutherland Shire Council
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Sutherland Shire Council
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Sutherland Shire Council

Sutherland Shire Council, located in the southern suburbs of Sydney, is a local government authority responsible for providing a range of services to the community. With a focus on infrastructure, planning, and environmental management, the council aims to address common concerns such as waste management, parking, and development regulations.

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Sutherland Shire Council

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Sutherland Shire Council

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COMPLAINTS SENT THROUGH AJUST

Live Campaign
Local Government

Noise pollution day and night time from Shark park 461 Captain Cook Dr Woolooware (Membar Bar at the stadium Shark Park) I am sure it’s from the operation of 2 generators or other heavy units One of them is located and works inside the utility room Southern Comfort Member Bar at the stadium Shark Park The second one is installed and working at the exit of the utility room Southern Comfort Member Bar above the door outside Sometimes they work together at the same time , sometimes separately 24hours/7

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tatasiana
Noise pollution day and night time from Shark park 461 Captain Cook Dr Woolooware (Membar Bar at the stadium Shark Park) I am sure it’s from the operation of 2 generators or other heavy units One of them is located and works inside the utility room Southern Comfort Member Bar at the stadium Shark Park The second one is installed and working at the exit of the utility room Southern Comfort Member Bar above the door outside Sometimes they work together at the same time , sometimes separately 24hours/7

Tatasiana

April 11, 2024

This sound travels through the walls into all rooms I have tried to close doors and windows I’ve tried using earplugs It’s of no help Sleep is impossible and it makes life miserable Make me depressed in the morning

Outcome Sought

Apology

Compensation

Other

Local Government

Fall due to missing handrail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jason
Fall due to missing handrail

Jason

April 4, 2024

Injury requiring surgery

Outcome Sought

Apology

Compensation

Other

Local Government

Nasty fall

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jason
Nasty fall

Jason

Broken arm, surgery

Outcome Sought

Apology

Compensation

Other

Local Government

Unregistered pet fine

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jayden
Unregistered pet fine

Jayden

Unable to resolve issue

Outcome Sought

Apology

Compensation

Other

Legal error in assessment report

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul
Legal error in assessment report

Paul

Perceived bias in favor of applicant

Outcome Sought

Apology

Compensation

Other

Consumers who are asking

Sutherland Shire Council

To Listen

Live Campaign
Do you manage complaints for
Sutherland Shire Council
?
Local Government

Noise pollution day and night time from Shark park 461 Captain Cook Dr Woolooware (Membar Bar at the stadium Shark Park) I am sure it’s from the operation of 2 generators or other heavy units One of them is located and works inside the utility room Southern Comfort Member Bar at the stadium Shark Park The second one is installed and working at the exit of the utility room Southern Comfort Member Bar above the door outside Sometimes they work together at the same time , sometimes separately 24hours/7

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Tatasiana

Tatasiana

April 11, 2024

Customer wants complaint reviewed quickly and fair decision made by sutherland shire council.
Noise pollution day and night time from Shark park 461 Captain Cook Dr Woolooware (Membar Bar at the stadium Shark Park) I am sure it’s from the operation of 2 generators or other heavy units One of them is located and works inside the utility room Southern Comfort Member Bar at the stadium Shark Park The second one is installed and working at the exit of the utility room Southern Comfort Member Bar above the door outside Sometimes they work together at the same time , sometimes separately 24hours/7
Local Government

Fall due to missing handrail

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jason

Jason

April 4, 2024

Customer's fiancé fell due to missing handrail at south cronulla, resulting in surgery. ambulance called, taken to sutherland hospital.
My fiancé was at south Cronulla, with her disabled client, she is a support person, and was working at the time, she was walking up the stairs, when she tripped on the sandstone ledge above, and the handrail had stopped there, she ended up falling approximately 1m as there was no handrail. She was taken by ambulance to sutholand hospital where she had surgery to have a metal plate inserted in her arm.
Local Government

Nasty fall

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jason

Jason

Fiancé fell down stairs, broke arm. requesting compensation from sutherland shire council for lack of handrail.
My fiancé was involved in a nasty fall 25/3/24 south Cronulla, up the stairs, she fell down approximately 1 mtr into the bushes, we believe if the handrail continued the fall would have been stopped by the hand rail, she was taken by Ambulance to Sutherland hospital,where she had broken her arm and had to have surgery.
Local Government

Unregistered pet fine

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jayden

Jayden

Customer seeks apology and resolution from sutherland shire council for false claim, lack of response, and harassment causing mental distress.
Sutherland Shire Council has made claim that we had a unregistered pet and issues a fine (we can prove this is incorrect). Sutherland Shire Council is not responding to our emails or returning our phone calls. We have tried to get support from Sutherland Shire Council to rectify this issue and they do not respond. <br /><br />Sutherland Shire Council is NOT RESPONDING.<br /><br />We have called every day for 7 days.<br />We have emailed every day for 7 days.<br />We can prove we are innocent, but Sutherland Shire Council is not allowing us the fair opportunity to discuss the matter and prove our innocence. <br /><br />They are making THREATS and this is DRASTICALLY affecting my mental health as a direct result of this harassment. <br /><br />It is not acceptable for Sutherland Shire Council and Revenue NSW to be attacking innocent people, causing great distress and then being COMPLETELY UNREACHABLE AND NOT RESPONDING. <br /><br />This is unethical and illegal behaviour.

Legal error in assessment report

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Paul

Paul

Complaint about legal errors and perceived bias in council assessment report for DA 22/0235.
Council assessment report for DA 22/0235 contains significant legal error, and compliance statement in that report does not match the development consent. The number of errors that favour the applicant makes for perceived bias in favour of the applicant.

COMPLAINTS RESOLVED THROUGH AJUST

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how to raise a complaint with

Sutherland Shire Council

The best way to resolve an issue with 

Sutherland Shire Council

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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a your council rates or a complaint about an interaction you’ve had with council, Ajust’s platform makes it easy to share your story and send your complaint.

Do you need to make a complaint to your local government? Ajust makes it easy, regardless of whether it's about garbage collection, parking, community facilities or something else. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.

How to complain to

Sutherland Shire Council

Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the council in a way that is clear so that they can take action. Here are steps to consider before getting started:

01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or a garbage collection issue. Help the council understand how the issue impacted you.
02
Consider how you’d like the council to resolve your complaint
Take the time to explain the action you’d like the council to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the council quickly understand your issue and work towards a resolution.
04
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Sutherland Shire Council
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Sutherland Shire Council
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Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

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Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

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The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.

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