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Wingecarribee Council Complaints
The best way to resolve complaints with Wingecarribee Council
Wingecarribee Council is a local government body responsible for the administration and provision of services in the Wingecarribee Shire, located in New South Wales, Australia. The council oversees various areas including planning and development, waste management, community services, and infrastructure maintenance. Common complaints related to the council may include issues with road maintenance, waste collection, and communication.
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Unjustified additional charge
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Unjustified additional charge
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Unjustified additional charge
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Evelyn
Evelyn
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Customer complains about unjustified Stormwater Management charge on rates notice and lack of response from Wingecarribee Council regarding their inquiry.
I received the Annual Rates notice, which included an additional charge of Stormwater Management. My property is not in an urban area and has no Stormwater Management in place. I asked for justification of the charge on July11th, with 3 follow ups, and still not response to my query along with no advice of removal of the charge.
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a your council rates or a complaint about an interaction you’ve had with council, Ajust’s platform makes it easy to share your story and send your complaint.
Do you need to make a complaint to your local government? Ajust makes it easy, regardless of whether it's about garbage collection, parking, community facilities or something else. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.
How to complain to
Wingecarribee Council
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the council in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or a garbage collection issue. Help the council understand how the issue impacted you.
02
Consider how you’d like the council to resolve your complaint
Take the time to explain the action you’d like the council to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the council quickly understand your issue and work towards a resolution.
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