I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kerrie
Verified
ahm
partners with Ajust
ahm Complaints
The best way to resolve complaints with ahm
ahm is a health insurance provider in Australia. They offer a range of health insurance plans to suit different needs and budgets. Some common complaints about ahm include delays in claim processing, difficulties in contacting customer service, and limited coverage for certain medical services. However, ahm also has a reputation for competitive pricing and a wide network of healthcare providers.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Insurance
Cancellation difficulties
Unresolved
Sent
Cancellation difficulties
Kerrie
•
Financial loss, time off work
Outcome Sought
Apology
Compensation
Other
Refund not processed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
Refund not processed
John
•
Customer feels frustrated and dissatisfied
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
ahm
To Listen
Live Campaign
Do you manage complaints for
ahm
?
Insurance
Cancellation difficulties
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Kerrie
Kerrie
•
Customer seeks full refund, related costs, and apology from ahm for difficulty in canceling policy. threatens legal action and complaint to ombudsman.
You make it so hard to cancel a policy. If a single cent is taken from my account by ahm I will be back barging every cent you have taken since my initial phone call in January when I first requested a cancellation but got it suspended instead. Plus the time I have to take off work for court plus any other related costs. You cannot force me to keep a policy I have never and will never leave. I will also be putting in a formal complaint with the health insurance ombudsman.
Refund not processed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
John
John
•
Customer demands $2000 and an apology from AHM due to delayed refund and poor service, threatening legal action.
THIS SIMPLY UNACCEPTABLE BY AHM<br /><br />Legal action will pend and I have lodged a claim with the ACCC.<br />M<br />Member number 48793398.<br />I cancelled my policy last Friday 19th was assured this would br refunded 5 to 10 days.<br />Rang today refund not started no contact will anotherr 10 days.<br />I am bot accepting this will never use you again.<br />Compensatipn should be $2000 for the incompetence
The best way to resolve an issue with
ahm
Quick Solutions
WE SUGGEST
For the most part, insurance is set and forget however unfortunately, things can go wrong. Whether it's a billing issue or problem with the processing or a claim, Ajust is here to simplify the complaint process to give you the best chance of a fast and fair resolution.
Do you need to make a complaint to your insurance provider? Ajust makes it easy, regardless of whether it's one of the big providers or perhaps one that is less known. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.
How to complain to
ahm
Ajust helps hundreds of consumers each month by making the complaint process simple and easy. Ajust’s platform ensures that all essential information is included before sending the complaint to the insurer. Here are steps to consider before getting started.
01
Describe the issue and how it affected you
Help the insurer understand what went wrong, whether it's a delay in claim settlement, a billing dispute, or another issue affecting your policy. Explain how the situation has impacted you.
02
Consider how you’d like the insurer to resolve your complaint
Help {Insurance Company} by being clear with your requested resolution, such as expediting the claim, fixing a billing issue or addressing policy concerns.
03
Gather any materials that support your complaint
Sharing relevant files can support your complaint and help achieve a fast and fair outcome. Policy documents, claim documents and correspondence with the insurer are examples of things you could consider including with your complaint.
04
Fair and Free
Use Ajust to raise a complaint directly with
ahm
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
ahm
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
ahm
Phone
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Post
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Online
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In person
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Complaint Policy
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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Businesses like
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