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Hollard

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Hollard
Complaints

The fastest way to resolve your
Hollard
 complaint

Hollard is an insurance company based in Australia, offering a range of insurance products and services. With a focus on customer satisfaction, Hollard aims to provide reliable coverage and efficient claims processing. Common complaints about Hollard may include issues with policy coverage, claim delays, and customer service experiences.

Instantly file a complaint and resolve your issue with
Hollard

Your answer is 2 mins away!
Fix Problem Now
Ajust handles it for you
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80% success
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½ the effort
Check symbol
30x faster
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2x better results

COMPLAINTS WE'VE TAKEN CARE OF

Insurance

Settlement payment delay

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
David
Settlement payment delay

David

March 20, 2024

Settlement still outstanding

Outcome Sought

Apology

Compensation

Other

Insurance

Delayed settlement

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Karen
Delayed settlement

Karen

November 21, 2023

Financial burden

Outcome Sought

Apology

Compensation

Other

Long wait times, unavailability

I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
Jaspreet
Long wait times, unavailability

Jaspreet

Frustration, inconvenience

Outcome Sought

Apology

Compensation

Other

how to file a complaint with

Hollard

The best way to resolve an issue with

Hollard

WE SUGGEST

For the most part, insurance is set and forget however unfortunately, things can go wrong. Whether it's a billing issue or problem with the processing or a claim, Ajust is here to simplify the complaint process to give you the best chance of a fast and fair resolution.

Do you need to make a complaint to your insurance provider? Ajust makes it easy, regardless of whether it's one of the big providers or perhaps one that is less known. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.

How to complain to

Hollard

Ajust helps hundreds of consumers each month by making the complaint process simple and easy. Ajust’s platform ensures that all essential information is included before sending the complaint to the insurer. Here are steps to consider before getting started.

01
Describe the issue and how it affected you
Help the insurer understand what went wrong, whether it's a delay in claim settlement, a billing dispute, or another issue affecting your policy. Explain how the situation has impacted you.
02
Consider how you’d like the insurer to resolve your complaint
Help {Insurance Company} by being clear with your requested resolution, such as expediting the claim, fixing a billing issue or addressing policy concerns.
03
Gather any materials that support your complaint
Sharing relevant files can support your complaint and help achieve a fast and fair outcome. Policy documents, claim documents and correspondence with the insurer are examples of things you could consider including with your complaint.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Hollard
We handle everything for you, results guaranteed.
How to contact
Hollard
Phone
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Post
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Online
https://www.hollard.com.au/contact
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In person
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Email
Available for Ajust members.
Complaint Policy
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Be heard, get results

Hassle-free resolutions

Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.

How Ajust works, user shares their story

Share your experience

Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.

Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.

Launch your case

We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.

The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you escalate your complaint to the ombudsman or switch to a new provider.

Receive your resolution

The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.

FAQs

You can also learn more about Ajust here.

Who can use Ajust?

Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.

How much does it cost?

Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.

How does Ajust make money?

Consumers and businesses can pay Ajust for extra support to resolve complaints.

Is Ajust independent?

Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.

Is it better to complain through Ajust?

Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.

People resolving complaints with Ajust

Get a guaranteed risk-free resolution for your issue

We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.

Ajust as on the phone