I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Fraud+deception
Closed
21/7/2024
Sent
21/7/2024
Fraud+deception
Paul
•
July 21, 2024
Affected deeply
Outcome Sought
Apology
Compensation
Other
Other
Company advertising scammers
Unresolved
Sent
16/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Heath
Company advertising scammers
Heath
•
July 16, 2024
Outcome Sought
Apology
Compensation
Other
Other
Two-factor authentication
Unresolved
Sent
5/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Conor
Two-factor authentication
Conor
•
July 5, 2024
Unable to log in
Outcome Sought
Apology
Compensation
Other
Other
Locked out of account
Unresolved
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patrice
Locked out of account
Patrice
•
June 14, 2024
Unable to access account due to security measures
Outcome Sought
Apology
Compensation
Other
Other
Account hacked
Unresolved
Sent
2/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joseph
Account hacked
Joseph
•
April 2, 2024
Still have hacked account
Outcome Sought
Apology
Compensation
Other
Other
Disable feature
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cassandra
Disable feature
Cassandra
•
Receiving unwanted notifications
Outcome Sought
Apology
Compensation
Other
Other
Hacked account
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Matthew
Hacked account
Matthew
•
Unable to access data
Outcome Sought
Apology
Compensation
Other
Account suspension
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Account suspension
Peter
•
Customer wants account permanently canceled
Outcome Sought
Apology
Compensation
Other
Account suspension
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
James
Account suspension
James
•
Unable to access account
Outcome Sought
Apology
Compensation
Other
Account locked
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lee David
Account locked
Lee David
•
Overwhelmed by mother's passing
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
To Listen
Live Campaign
Do you manage complaints for
Facebook
?
Fraud+deception
Closed
21/7/2024
Sent
21/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Paul
•
July 21, 2024
Customer caught for fraud+deception without reason, seeking resolution and apology for deep impact.
Other
Company advertising scammers
Unresolved
Sent
16/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Heath
Heath
•
July 16, 2024
Requesting refund for allowing scam company to advertise
Other
Two-factor authentication
Unresolved
Sent
5/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Conor
Conor
•
July 5, 2024
Customer unable to log in to facebook due to two-factor authentication code being sent to old number despite attempts to change it.
Other
Locked out of account
Unresolved
Sent
14/6/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patrice
Patrice
•
June 14, 2024
Customer locked out of facebook account due to security concerns, unable to access account due to outdated contact information, seeking assistance.
Other
Account hacked
Unresolved
Sent
2/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Joseph
Joseph
•
April 2, 2024
Customer's facebook account was hacked, received emails from facebook but no response, still unable to regain access to account.
Other
Disable feature
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Cassandra
Cassandra
•
Customer wants to disable meta ai feature on facebook, seeking assistance as they are unable to turn it off themselves.
Other
Hacked account
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Matthew
Matthew
•
Customer seeking help with hacked facebook account, unable to access data or make purchases on marketplace, requesting immediate resolution.
Account suspension
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Peter
Peter
•
Customer complains about account suspension by Facebook and requests permanent cancellation.
Account suspension
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
James
James
•
Customer is confused about the suspension of their Facebook account and seeks clarification.
Account locked
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Lee David
Lee David
•
Customer's account was locked unfairly after sharing pictures, causing distress during a difficult time.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Fraud+deception
Closed
21/7/2024
Sent
21/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Fraud+deception
Paul
•
July 21, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
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Fair and Free
Join our campaign to get
Facebook
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Facebook
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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