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My complaint was closed by Ajust.
—
Stephen
Verified
TCL
partners with Ajust
TCL Complaints
The best way to resolve complaints with TCL
TCL, a leading electronics company, offers a wide range of products including televisions, smartphones, and home appliances. With a strong presence in the market, TCL has garnered attention for its affordable prices and innovative features. While some customers have expressed concerns about customer service and product durability, TCL continues to strive for customer satisfaction through regular updates and improvements.
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Have a complaint? Click below to resolve your issue with TCL
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TCL
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Google home compatibility
Unresolved
Sent
8/7/2024
Google home compatibility
Stephen
•
July 8, 2024
Unable to use google home
Outcome Sought
Apology
Compensation
Other
Other
Picture interference
Closed
24/11/2023
Sent
22/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Raymond
Picture interference
Raymond
•
November 22, 2023
Customer experiencing ongoing problem
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
TCL
To Listen
Live Campaign
Do you manage complaints for
TCL
?
Google home compatibility
Unresolved
Sent
8/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Stephen
Stephen
•
July 8, 2024
Customer purchased tcl tv with google home issue, spent months with service department, unresolved problem, warranty expired, unhappy with customer service.
Other
Picture interference
Closed
24/11/2023
Sent
22/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Raymond
Raymond
•
November 22, 2023
Customer bought a new tv with picture interference. tcl suggested antenna was the problem. customer fixed antenna but problem persists. customer unable to provide video recording as requested.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Picture interference
Closed
24/11/2023
Sent
22/11/2023
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Raymond
Picture interference
Raymond
•
November 22, 2023
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
TCL
Quick Solutions
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Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
TCL
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
TCL
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04
Fair and Free
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TCL
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
TCL
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
TCL
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get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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