I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Verified
LG
partners with Ajust
LG Complaints
The best way to resolve complaints with LG
LG is a multinational electronics company that offers a wide range of products and services. With a focus on innovation and technology, LG provides consumers with appliances, televisions, smartphones, and more. While some customers have expressed concerns about product durability and customer service, LG continues to be a popular choice for those seeking reliable and cutting-edge electronics.
Get heard by LG
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Have a complaint? Click below to resolve your issue with LG
Have a complaint? Click below to resolve your issue with LG
Ajust is putting pressuring on
LG
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Other
Delivery delay
Unresolved
Sent
10/7/2024
Delivery delay
Paul
•
July 10, 2024
Delay in receiving product
Outcome Sought
Apology
Compensation
Other
Other
Not working
Unresolved
Sent
11/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
LARA
Not working
LARA
•
March 11, 2024
Lost food, inconvenience
Outcome Sought
Apology
Compensation
Other
Other
Stopped working
Closed
4/4/2024
Sent
17/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carly-Sue
Stopped working
Carly-Sue
•
February 17, 2024
Lost everything in fridge/freezer
Outcome Sought
Apology
Compensation
Other
Other
Technician visit
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leah
Technician visit
Leah
•
Fridge and freezer completely unusable
Outcome Sought
Apology
Compensation
Other
Other
Issue with customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Papallo
Issue with customer service
Papallo
•
Difficulty in reaching someone
Outcome Sought
Apology
Compensation
Other
TV breakdown
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
TV breakdown
Paul
•
Significant inconvenience in entertainment
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
LG
To Listen
Live Campaign
Do you manage complaints for
LG
?
Other
Delivery delay
Unresolved
Sent
10/7/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Paul
•
July 10, 2024
Customer ordered a washing machine dryer stacker, faced delays, lack of communication from lg electronics, and unhelpful responses from dhl.
Other
Not working
Unresolved
Sent
11/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
LARA
LARA
•
March 11, 2024
Customer seeks $225 reimbursement for rental fridge during warranty repair, facing delays, miscommunication, and lack of resolution from lg.
Other
Stopped working
Closed
4/4/2024
Sent
17/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carly-Sue
Carly-Sue
•
February 17, 2024
Customer complains about lg fridge breaking down, lost food, delays in repair, lack of communication, and refusal of full compensation.
Other
Technician visit
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Leah
Leah
•
Customer is complaining about technician's visit to fix ice maker, resulting in a gas leak and unusable fridge.
Other
Issue with customer service
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Papallo
Papallo
•
Customer seeking assistance from lg, frustrated with difficulty reaching someone. contact number provided for assistance.
TV breakdown
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Paul
Paul
•
Customer disappointed with LG TV breakdown after 3.5 years, seeking repair compensation.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Other
Stopped working
Closed
4/4/2024
Sent
17/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Carly-Sue
Stopped working
Carly-Sue
•
February 17, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
LG
Quick Solutions
WE SUGGEST
Things don’t always go to plan which is why Ajust is here to help. Whether there’s an issue with a transaction or a complaint about an interaction you’ve had with a business, Ajust’s platform makes it easy to share your story and send your complaint.
Our platform is now available for complaints about any business – supermarkets, retail stores, couriers and logistics, technology businesses and more.
How to complain to
LG
Ajust helps hundreds or consumers resolve complaints each month. The simple and easy process ensures that the right information is included in your complaint and presented to the business in a way that is clear so that they can take action. Here are steps to consider before getting started:
01
Describe the issue and how it affected you
Detail what went wrong, such as a customer service issue or an incorrect charge. Help the business understand how the issue impacted you.
02
Consider how you’d like the business to resolve your complaint
Take the time to explain the action you’d like the business to take to resolve your issue to give you the best chance of a faster resolution.
03
Gather any materials that support your complaint
Ensure you have any relevant documents or records that can help the business quickly understand your issue and work towards a resolution.
04
Fair and Free
Use Ajust to raise a complaint directly with
LG
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
LG
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
LG
Phone
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Post
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Online
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In person
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Complaint Policy
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Common issues related to
LG
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
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LG
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