I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Craig
Verified
The Messaging Company
partners with Ajust
The Messaging Company Complaints
The best way to resolve complaints with The Messaging Company
Get heard by The Messaging Company
Live
Join our campaign
Have a complaint? Click below to resolve your issue with The Messaging Company
Have a complaint? Click below to resolve your issue with The Messaging Company
Ajust is putting pressuring on
The Messaging Company
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
COMPLAINTS SENT THROUGH AJUST
Live Campaign
Multiple service failures
Unresolved
Sent
Multiple service failures
Craig
•
Unable to use email accounts
Outcome Sought
Apology
Compensation
Other
Repeated disconnection and wait times
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Repeated disconnection and wait times
Wayne
•
Unable to send or receive emails
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
The Messaging Company
To Listen
Live Campaign
Do you manage complaints for
The Messaging Company
?
Multiple service failures
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Craig
Craig
•
Customer dissatisfied with email service, requesting refund and resolution of ongoing issues.
Repeated disconnection and wait times
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Wayne
Wayne
•
Customer frustrated with email disconnection and long support wait times, requests investigation and restoration of service.
The best way to resolve an issue with
The Messaging Company
Quick Solutions
WE SUGGEST
How to complain to
The Messaging Company
01
02
03
04
Fair and Free
Use Ajust to raise a complaint directly with
The Messaging Company
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
The Messaging Company
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
The Messaging Company
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
The Messaging Company
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
