I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shalendra
Verified
Woolworths Insurance
partners with Ajust
Woolworths Insurance Complaints
The best way to resolve complaints with Woolworths Insurance
Woolworths Insurance offers a range of insurance products, including car, home, pet, and travel insurance. Customers can easily obtain quotes and purchase policies online or over the phone. The company provides 24/7 claims assistance and a dedicated customer service team. Some common complaints about Woolworths Insurance include delays in claims processing and difficulties in contacting customer support.
Get heard by Woolworths Insurance
Live
Join our campaign
Have a complaint? Click below to resolve your issue with Woolworths Insurance
Have a complaint? Click below to resolve your issue with Woolworths Insurance
Ajust is putting pressuring on
Woolworths Insurance
to listen to its customers and give them fair outcomes.
It only takes 2 minutes to get started
Quick Solutions
Add Your Voice
Resolve Now
Powered by Ajust
COMPLAINTS SENT THROUGH AJUST
Live Campaign
Insurance
Complaint about an issue
Unresolved
Sent
5/5/2024
Complaint about an issue
Shalendra
•
May 5, 2024
Thinking of cancelling my insurance
Outcome Sought
Apology
Compensation
Other
Insurance
Delay in cash settlements
Closed
Sent
3/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Samantha
Delay in cash settlements
Samantha
•
May 3, 2024
Causing inconvenience and health risks
Outcome Sought
Apology
Compensation
Other
Insurance
Claim delay
Unresolved
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricia
Claim delay
Patricia
•
April 23, 2024
Frustration
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Woolworths Insurance
To Listen
Live Campaign
Do you manage complaints for
Woolworths Insurance
?
Insurance
Complaint about an issue
Unresolved
Sent
5/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shalendra
Shalendra
•
May 5, 2024
Customer seeking resolution for approved claim now declined by builder's report, awaiting response from manager at woolworths insurance.
Claim number 969-03-000666 was approved on the 9th of April with a text message that someone will call me to pay for the excess than got a call on Friday the 3th of may that my claim has been declined by the builder's report and will talk to the manager in charge and get back to me l don't know when.
Insurance
Delay in cash settlements
Closed
Sent
3/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Samantha
Samantha
•
May 3, 2024
Customer seeking 2 final cash settlements from woolworths insurance for building repairs, frustrated with delays impacting special needs children's health.
Our claim has been going 9th December 2023, have had numerouse calls emails and still not resolved, have had 2 visits from builders and electricians but still waiting on 2 final cash settlements, asking for cash settlements as there is no way we want to wait another 6 months for building repairs
i have 2 special needs children - 1 very ill and this has been dragging out forever, need my house fixed expecially to avoid further infections with my son with Cystic Fibrosis, this is a joke
i am on the phne again , last week was over an hour and i hung up lets see what happens this week !
claim no 96902001770
Insurance
Claim delay
Unresolved
Sent
23/4/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Patricia
Patricia
•
April 23, 2024
Customer is frustrated with woolworths insurance claim taking 4 weeks, last update over a week ago. confusion over email requesting quote.
Claim is going on 4 weeks last update over a week ago when they were organizing the tow to get quoted.
This was followed up with an email asking me to get a quote made no sense.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Insurance
Delay in cash settlements
Closed
Sent
3/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Samantha
Delay in cash settlements
Samantha
•
May 3, 2024
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Woolworths Insurance
Quick Solutions
WE SUGGEST
For the most part, insurance is set and forget however unfortunately, things can go wrong. Whether it's a billing issue or problem with the processing or a claim, Ajust is here to simplify the complaint process to give you the best chance of a fast and fair resolution.
Do you need to make a complaint to your insurance provider? Ajust makes it easy, regardless of whether it's one of the big providers or perhaps one that is less known. The intuitive online platform only takes a couple of minutes and then Ajust follows up with you to ensure you reach a resolution for your complaint.
How to complain to
Woolworths Insurance
Ajust helps hundreds of consumers each month by making the complaint process simple and easy. Ajust’s platform ensures that all essential information is included before sending the complaint to the insurer. Here are steps to consider before getting started.
01
Describe the issue and how it affected you
Help the insurer understand what went wrong, whether it's a delay in claim settlement, a billing dispute, or another issue affecting your policy. Explain how the situation has impacted you.
02
Consider how you’d like the insurer to resolve your complaint
Help {Insurance Company} by being clear with your requested resolution, such as expediting the claim, fixing a billing issue or addressing policy concerns.
03
Gather any materials that support your complaint
Sharing relevant files can support your complaint and help achieve a fast and fair outcome. Policy documents, claim documents and correspondence with the insurer are examples of things you could consider including with your complaint.
04
Fair and Free
Use Ajust to raise a complaint directly with
Woolworths Insurance
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Woolworths Insurance
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Woolworths Insurance
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Complaint Policy
Details missing. Help fill in the gaps.
Common issues related to
Woolworths Insurance
Coming soon!
get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
We take the effort out of making a complaint. It's fast, fair and free for consumers.
Businesses like
Woolworths Insurance
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
