I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gema
Verified
Batik Air
partners with Ajust
Batik Air Complaints
The best way to resolve complaints with Batik Air
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Batik Air
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Delayed
Unresolved
Sent
Delayed
Gema
•
Missed my next flight too and a night in the hostel
Outcome Sought
Apology
Compensation
Other
Refund request rejected
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Iona
Refund request rejected
Iona
•
Unable to book another flight
Outcome Sought
Apology
Compensation
Other
Flight canceled and non-refundable
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Loic
Flight canceled and non-refundable
Loic
•
Frustration and potential extra fees
Outcome Sought
Apology
Compensation
Other
Ticket forfeited due to rules
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Meagan
Ticket forfeited due to rules
Meagan
•
Customer stuck with $1100 debt
Outcome Sought
Apology
Compensation
Other
Wrong charge amount
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gulyusya
Wrong charge amount
Gulyusya
•
Loss of funds
Outcome Sought
Apology
Compensation
Other
Overpayment for return flight
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alan
Overpayment for return flight
Alan
•
Unfair additional charges
Outcome Sought
Apology
Compensation
Other
Flight schedule changes
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maria
Flight schedule changes
Maria
•
Lost business opportunities and missed family events
Outcome Sought
Apology
Compensation
Other
Refund for seat selection fees
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shahram
Refund for seat selection fees
Shahram
•
Significant inconvenience and travel rearrangement
Outcome Sought
Apology
Compensation
Other
Flight delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aarti
Flight delay
Aarti
•
Missed connecting flight and expenses
Outcome Sought
Apology
Compensation
Other
Refund request decline
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jennifer
Refund request decline
Jennifer
•
Financial stress due to cancellation
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Batik Air
To Listen
Live Campaign
Do you manage complaints for
Batik Air
?
Delayed
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gema
Gema
•
Customer complains about delayed flights and requests a refund.
Refund request rejected
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Iona
Iona
•
Customer seeks 225 euros refund and apology from Batik Air after flight cancellation and rejected refund requests.
Flight canceled and non-refundable
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Loic
Loic
•
Customer seeks refund and apology for canceled flight, frustrated with non-refundable status after being assured otherwise, and facing additional costs.
Ticket forfeited due to rules
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Meagan
Meagan
•
Customer seeks full refund or credit for a forfeited ticket due to poor support and communication from Batik Air regarding rebooking rules.
Wrong charge amount
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Gulyusya
Gulyusya
•
Customer requests a refund and apology from Batik Air for an incorrect charge.
Overpayment for return flight
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Alan
Alan
•
Customer complains about unfair charges for unchanged return flight after rescheduling due to medical emergency.
Flight schedule changes
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Maria
Maria
•
Customer experienced significant distress and inconvenience due to multiple flight changes and extended transit, seeking compensation and an apology.
Refund for seat selection fees
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shahram
Shahram
•
Customer requests a refund for seat selection fees due to flight cancellation.
Flight delay
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Aarti
Aarti
•
Customer dissatisfied with a 5-hour flight delay, missed connection, and requests a refund of INR 51,272.
Refund request decline
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jennifer
Jennifer
•
Customer requests reconsideration of a $660 refund for a flight cancellation due to a partner's medical condition.
The best way to resolve an issue with
Batik Air
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How to contact
Batik Air
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Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
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