I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shahnaz
Turkish Airlines Complaints
The fastest way to resolve your Turkish Airlines complaint
Turkish Airlines, a major carrier based in Istanbul, offers domestic and international flights to various destinations. With a fleet of modern aircraft, the airline provides services such as in-flight entertainment, onboard meals, and comfortable seating options. Customers may have concerns regarding flight delays, baggage handling, or customer service.
COMPLAINTS WE'VE TAKEN CARE OF
Airline
False promise of hotel stay
Unresolved
Sent
7/5/2024
False promise of hotel stay
Shahnaz
•
May 7, 2024
Distressing, health problems for elderly mother
Outcome Sought
Apology
Compensation
Other
Airline
Flight cancellation refund issue
Unresolved
Sent
24/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ramesh
Flight cancellation refund issue
Ramesh
•
March 24, 2024
Overcharged for return flight
Outcome Sought
Apology
Compensation
Other
Airline
Diverted flights
Unresolved
Sent
10/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Graciela
Diverted flights
Graciela
•
February 10, 2024
Missed flight, had to pay for new ticket
Outcome Sought
Apology
Compensation
Other
Flight itinerary disappeared
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Seyedbehzad
Flight itinerary disappeared
Seyedbehzad
•
Considerable distress and inconvenience
Outcome Sought
Apology
Compensation
Other
No wheelchair service provided
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jehan
No wheelchair service provided
Jehan
•
Missed flight, physical and psychological stress
Outcome Sought
Apology
Compensation
Other
Schedule changes
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Luay
Schedule changes
Luay
•
Inconvenient and prolonged journey
Outcome Sought
Apology
Compensation
Other
Airline
Closed
18/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monica
Monica
•
Outcome Sought
Apology
Compensation
Other
Airline
Closed
13/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sanna
Sanna
•
Outcome Sought
Apology
Compensation
Other
Airline
Closed
9/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vencislav
Vencislav
•
Outcome Sought
Apology
Compensation
Other
Airline
Change flight date
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Halil
Change flight date
Halil
•
Customer wants to change date
Outcome Sought
Apology
Compensation
Other
The best way to resolve an issue with
Turkish Airlines
WE SUGGEST
Whilst we always hope that our travel will go without a hitch, that’s unfortunately not always the case. Whether it's a flight delay, baggage mishandling, or an issue with booking, Ajust is here to simplify the complaint process so that you can get a resolution.
We understand it can be difficult to resolve a complaint with an airline. Big airlines like Qantas don't make it easy for customers to raise complaints. Customers can face long call waiting times and inadequate responses. There has also been criticism about the Airline Customer Advocate, which is meant to help consumers to resolve airline complaints. We explain your options for resolving complaints with Qantas and other airlines.
How to complain to
Turkish Airlines
Ajust’s platform will guide you through a simple process that ensures all the relevant information is sent to the right people at the airline so that they can resolve your complaint. Here are some steps to consider before getting started.
01
Describe the issue and how it affected you
Detail what went wrong, such as a flight delay or lost baggage. Be sure to help the airline understand the impact that the issue had on your travel plans.
02
Consider how you’d like the airline to resolve your complaint
Clearly explain the action you are requesting the airline to take to rectify the issue, whether it involves compensation, rebooking, or resolving baggage issues promptly.
03
Gather any materials that support your complaint
Adding files to your complaint can help to achieve a faster resolution. Some examples include booking confirmations, baggage claim receipts or any communication with the airline.
04
Fast and Easy
Use Ajust to raise a complaint directly with
Turkish Airlines
We handle everything for you, results guaranteed.
How to contact
Turkish Airlines
Phone
Details missing. Help fill in the gaps.
Post
Details missing. Help fill in the gaps.
Online
https://www.turkishairlines.com/en-int/any-questions/get-in-touch/
Details missing. Help fill in the gaps.
In person
Details missing. Help fill in the gaps.
Email
Available for Ajust members.
Complaint Policy
Details missing. Help fill in the gaps.
Common problems with
Turkish Airlines
and how to resolve them
Be heard, get results
Hassle-free resolutions
Ajust makes it simple to get the answers you deserve - we handle everything so you get real results in three easy steps.
Share your experience
Had a disappointing encounter with a business? Tell us what happened. We instantly transform your experience into a compelling, action-ready message.
Launch your case
We automatically convert your story into a complete case loaded with essential details. Once submitted, the business is prompted to respond.
Receive your resolution
The business responds with a resolution tailored to your issue. Not satisfied? We push further until you secure the outcome you deserve.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
People resolving complaints with Ajust
Get a guaranteed risk-free resolution for your issue
We take the effort out of making a complaint. It's fast, easy and we take care of everything for you.
Businesses like
Turkish Airlines
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
