I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shahnaz
Verified
Turkish Airlines
partners with Ajust
Turkish Airlines Complaints
The best way to resolve complaints with Turkish Airlines
Turkish Airlines, a major carrier based in Istanbul, offers domestic and international flights to various destinations. With a fleet of modern aircraft, the airline provides services such as in-flight entertainment, onboard meals, and comfortable seating options. Customers may have concerns regarding flight delays, baggage handling, or customer service.
Get heard by Turkish Airlines
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Have a complaint? Click below to resolve your issue with Turkish Airlines
Have a complaint? Click below to resolve your issue with Turkish Airlines
Ajust is putting pressuring on
Turkish Airlines
to listen to its customers and give them fair outcomes.
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COMPLAINTS SENT THROUGH AJUST
Live Campaign
Airline
False promise of hotel stay
Unresolved
Sent
7/5/2024
False promise of hotel stay
Shahnaz
•
May 7, 2024
Distressing, health problems for elderly mother
Outcome Sought
Apology
Compensation
Other
Airline
Flight cancellation refund issue
Unresolved
Sent
24/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ramesh
Flight cancellation refund issue
Ramesh
•
March 24, 2024
Overcharged for return flight
Outcome Sought
Apology
Compensation
Other
Airline
Diverted flights
Unresolved
Sent
10/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Graciela
Diverted flights
Graciela
•
February 10, 2024
Missed flight, had to pay for new ticket
Outcome Sought
Apology
Compensation
Other
Airline
Change flight date
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Halil
Change flight date
Halil
•
Customer wants to change date
Outcome Sought
Apology
Compensation
Other
Airline
Closed
9/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vencislav
Vencislav
•
Outcome Sought
Apology
Compensation
Other
Airline
Closed
13/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sanna
Sanna
•
Outcome Sought
Apology
Compensation
Other
Airline
Closed
18/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monica
Monica
•
Outcome Sought
Apology
Compensation
Other
Schedule changes
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Luay
Schedule changes
Luay
•
Inconvenient and prolonged journey
Outcome Sought
Apology
Compensation
Other
No wheelchair service provided
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jehan
No wheelchair service provided
Jehan
•
Missed flight, physical and psychological stress
Outcome Sought
Apology
Compensation
Other
Consumers who are asking
Turkish Airlines
To Listen
Live Campaign
Do you manage complaints for
Turkish Airlines
?
Airline
False promise of hotel stay
Unresolved
Sent
7/5/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Shahnaz
Shahnaz
•
May 7, 2024
Customer upset with turkish airlines for not providing promised hotel accommodation for elderly mother with health issues during long layover.
Airline
Flight cancellation refund issue
Unresolved
Sent
24/3/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Ramesh
Ramesh
•
March 24, 2024
Customer seeks $1855.33 refund from turkish airlines for overcharged flight change after cancellation, despite following email instructions.
Airline
Diverted flights
Unresolved
Sent
10/2/2024
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Graciela
Graciela
•
February 10, 2024
Flight diversion caused missed connection and additional expense of $1500 for new ticket.
Airline
Change flight date
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Halil
Halil
•
Customer wants to change flight date from april 5, 2024 to march 5, 2025 but airline only allows changes until september 5, 2024.
Airline
Closed
9/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vencislav
Vencislav
•
Airline
Closed
13/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sanna
Sanna
•
Airline
Closed
18/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monica
Monica
•
Schedule changes
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Luay
Luay
•
Customer complains about significant schedule changes and requests reinstatement of original itinerary or compensation.
No wheelchair service provided
Unresolved
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Jehan
Jehan
•
Customer experienced lack of wheelchair service, missed flight, and unprofessional support, requesting compensation and an apology.
COMPLAINTS RESOLVED THROUGH AJUST
Live Campaign
Airline
Closed
9/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Vencislav
Vencislav
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Airline
Closed
13/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Sanna
Sanna
•
Resolved < 48 hrs
Resolved < 1week
Resolved
Airline
Closed
18/6/2024
Sent
I used Ajust to create a complaint. Fast, fair and free.
My complaint was closed by Ajust.
—
Monica
Monica
•
Resolved < 48 hrs
Resolved < 1week
Resolved
The best way to resolve an issue with
Turkish Airlines
Quick Solutions
WE SUGGEST
Whilst we always hope that our travel will go without a hitch, that’s unfortunately not always the case. Whether it's a flight delay, baggage mishandling, or an issue with booking, Ajust is here to simplify the complaint process so that you can get a resolution.
We understand it can be difficult to resolve a complaint with an airline. Big airlines like Qantas don't make it easy for customers to raise complaints. Customers can face long call waiting times and inadequate responses. There has also been criticism about the Airline Customer Advocate, which is meant to help consumers to resolve airline complaints. We explain your options for resolving complaints with Qantas and other airlines.
How to complain to
Turkish Airlines
Ajust’s platform will guide you through a simple process that ensures all the relevant information is sent to the right people at the airline so that they can resolve your complaint. Here are some steps to consider before getting started.
01
Describe the issue and how it affected you
Detail what went wrong, such as a flight delay or lost baggage. Be sure to help the airline understand the impact that the issue had on your travel plans.
02
Consider how you’d like the airline to resolve your complaint
Clearly explain the action you are requesting the airline to take to rectify the issue, whether it involves compensation, rebooking, or resolving baggage issues promptly.
03
Gather any materials that support your complaint
Adding files to your complaint can help to achieve a faster resolution. Some examples include booking confirmations, baggage claim receipts or any communication with the airline.
04
Fair and Free
Use Ajust to raise a complaint directly with
Turkish Airlines
Get started. Raise a complaint in 2 minutes. Fast and free
04
Fair and Free
Join our campaign to get
Turkish Airlines
to listen
Help us by adding your complaint to our campaign. The more people we have, the harder it is for them to ignore us!
How to contact
Turkish Airlines
Phone
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Post
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Online
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In person
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Complaint Policy
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get heard, get a resolution
Resolving issues with Ajust
Ajust makes complaints easy for consumers and businesses. Our platform resolves complaints in three easy steps!
Tell your story
You’ve experienced an issue with a business and you want a resolution. Ajust asks the right questions about what happened, so your story gets heard. It only takes a few minutes.
Submit your complaint
Ajust uses your story to automatically create a complaint. We send your complaint with the right details, to the right place – so you get the right outcome.
Get your resolution
The business responds to your complaint to offer a resolution. If you’re not happy, Ajust helps you explore other options for an outcome.
FAQs
You can also learn more about Ajust here.
Who can use Ajust?
Ajust can be used by any Australian consumer to resolve complaints with any Australian businesses.
How much does it cost?
Nothing! It's free for consumers to use Ajust. Consumers can upgrade to a paid version of our platform if they need to take more action or want to get faster results.
How does Ajust make money?
Consumers and businesses can pay Ajust for extra support to resolve complaints.
Is Ajust independent?
Ajust is an independent business that operates separately from the businesses listed on our website. Our priority is helping consumers resolve their complaints, because we believe that is good for consumers and good for businesses. Ajust is also separate from government, ombudsmen and regulators.
Is it better to complain through Ajust?
Much better! Ajust makes the process easy for you by collecting the right information, sending your complaint to the right place, following up with the business and much more. And it's free for consumers to get started.
Others are resolving complaints with Ajust
Get a resolution for your complaint
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Turkish Airlines
Find out how these providers resolve complaints. Can’t find a provider? You can still make a complaint.
